Trellix
Cybersecurity • Artificial Intelligence • Enterprise
Trellix is a leading cybersecurity company that provides a comprehensive AI-powered security platform. It offers a wide range of products and services including endpoint security, data security, network security, threat intelligence, email security, and cloud security. With advanced threat detection and response capabilities, Trellix empowers security operations centers worldwide to efficiently manage and respond to cyber threats. The company is recognized by key industry analysts as a leader in extended detection and response (XDR) and network detection and response (NDR). Trellix also offers professional services, cybersecurity education, and manages detection and response (MDR) services, ensuring clients are well-protected and informed about the latest cybersecurity threats.
1001 - 5000 employees
🔒 Cybersecurity
🤖 Artificial Intelligence
🏢 Enterprise
💰 $35M Venture Round on 2000-04
Customer Success Manager, German Speaking
October 22
🗣️🇩🇪 German Required
Trellix
Cybersecurity • Artificial Intelligence • Enterprise
Trellix is a leading cybersecurity company that provides a comprehensive AI-powered security platform. It offers a wide range of products and services including endpoint security, data security, network security, threat intelligence, email security, and cloud security. With advanced threat detection and response capabilities, Trellix empowers security operations centers worldwide to efficiently manage and respond to cyber threats. The company is recognized by key industry analysts as a leader in extended detection and response (XDR) and network detection and response (NDR). Trellix also offers professional services, cybersecurity education, and manages detection and response (MDR) services, ensuring clients are well-protected and informed about the latest cybersecurity threats.
1001 - 5000 employees
🔒 Cybersecurity
🤖 Artificial Intelligence
🏢 Enterprise
💰 $35M Venture Round on 2000-04
📋 Description
• Develop a trusted adviser relationship with customer partners • Oversee all post-sales activity to create recognizable benefits for your customer • Manage the renewal ecosystem (distributor, Partner and Customer) • Ensure on-time renewals across your book of business • Anticipate and monitor at-risk accounts • Ensure smooth client experience as they work with several Trellix roles • Provide feedback to our teams on how we can better serve our customers • Identify risks to the customer achieving their goals and work with the account team to build a risk mitigation plan
🎯 Requirements
• 5+ years of Customer Success Manager experience • Based in Poland • Strong desire for action and willingness to jump in • Ability to connect customers with an understanding of their needs • Ability to build valuable relationships with diverse customer accounts • Experience deploying technology or support services with large enterprise or global customers • Enthusiastic and creative with ability to inspire others
🏖️ Benefits
• Retirement Plans • Medical, Dental and Vision Coverage • Paid Time Off • Paid Parental Leave • Support for Community Involvement
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