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Salesforce Data Analyst

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📉 Data Analyst

Where this job comes from

Posted on First Advantage's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of First Advantage

First Advantage

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Apply experience with Sales Cloud, Revenue Cloud, and Service Cloud to analyze accounts, contacts, opportunities, and other critical business data entities and processes • Translate business requirements and data-quality concerns into meaningful analysis, reports, dashboards, and recommendations • Develop queries and analytical datasets using Salesforce reporting, querying, and analytical tools • Analyze Salesforce data to identify inaccurate, incomplete, duplicate, inconsistent, or outdated records • Monitor data-quality metrics and trends across Sales Cloud, Revenue Cloud, and Service Cloud • Develop and maintain recurring data-quality reports, dashboards, and scorecards • Investigate data anomalies and exceptions and determine their potential business impact • Perform root-cause analysis of data-entry issues, process deficiencies, system configuration issues, integration problems, and other sources of data-quality degradation • Partner with Salesforce Data Stewards to validate issues, prioritize remediation, and track resolution • Identify emerging data-quality risks before they materially affect business operations or reporting • Conduct data profiling and analysis to support data-quality initiatives, audits, and remediation projects • Establish and maintain data-quality measurements and thresholds with the Data Quality Manager • Reconcile Salesforce data with other systems when discrepancies are identified • Assess downstream impacts on reporting, forecasting, customer management, revenue operations, and service processes • Support analysis of historical data and trends to identify recurring or systemic data-quality problems

🎯 Requirements

• Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Business, or a related field, or equivalent professional experience • 2–5 years of experience working with Salesforce data analysis, business analysis, CRM analytics, and data quality • Experience developing reports, dashboards, and recurring analytical outputs • Demonstrated proficiency with Salesforce SOQL, SQL, and Excel • Strong problem-solving and root-cause analysis skills • Excellent written and verbal communication skills • Ability to explain data and analytical findings to both technical and non-technical audiences • Strong attention to detail and commitment to data accuracy • Ability to manage multiple priorities and work effectively in a cross-functional environment

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