Vendor Platform Administrator

🕒 June 28

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First Advantage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Overseeing a portfolio of global vendors to ensure compliance with organizational standards, regulatory requirements, contractual expectations, and industry best practices • Developing and maintaining use of third-party vendor management software throughout the organization • Becoming the subject matter expert on the use of the company’s third-party global vendor management software • Meeting with stakeholders from various functional areas • Serving as the subject matter expert on the software platform for all users • Creating and providing meaningful training and documentation for all users • Administering and maintaining the OneTrust TPRM instance, or any future vendor management platform • Supporting configuration updates, user access management, and system enhancements • Troubleshooting and resolving platform-related issues • Maintaining and monitoring the integration between Dun & Bradstreet (D&B) and OneTrust • Identifying and resolving platform integration failures, data discrepancies, and synchronization issues • Developing dashboards and reporting outputs to track vendor risk ratings, due diligence status, remediation progress, and other data points as required • Supporting third-party onboarding and due diligence processes • Maintaining trackers and datasets for program execution and audit readiness

🎯 Requirements

• Minimum 3 years of experience in third-party software management required • Expertise in learning and maintaining software systems • Expertise in translating business requirements into technical software updates • Must earn OneTrust system certification through self-learning modules, exploration of the software, and thoughtful use of the software vendor support team within 45 days of holding this role • Exceptional written and verbal communication skills; comfortable presenting training to large audiences online • Strong analytical mindset capable of problem-solving software issues and features with minimal guidance • Strong Excel skills with ability to cross reference reporting from multiple sources • Self-driven and persistent work style • Bachelor’s degree preferred (Technical Field)

🏖️ Benefits

• Employee Impact Groups • FA Cares volunteer opportunities • Mentorship Advantage Program • SOAR, award-winning manager development program • Professional development opportunities, such as our award-winning SOAR program • Generous Paid Time Off Program* • Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities* • Competitive benefits (medical, dental, etc.)* • Global Employee Assistance Program (EAP) available to all team members • Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year