Associate Skip Tracing

🔥 12 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🦅 H1B Visa Sponsor

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First Help Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

🏦 Banking

💳 Fintech

Finance • Banking • Fintech

First Help Financial is an innovative and fast-growing auto finance company that has been serving customers with limited access to financial services for over a decade. The company focuses on providing fairly priced auto loans to consumers who are typically overlooked or mispriced by traditional financial institutions. Dedicated to a mission-driven approach, First Help Financial values culture, diversity, collaboration, and impeccable customer service, working closely with communities to support financial success and understanding. They offer multilingual customer support from application to payoff, ensuring a partnership for customer financial success.

📋 Description

• Identify the best-known address to locate the client’s collateral or customer • Determine if the customer holds special status such as Bankruptcy, Active-Duty Military, and others • Generate successful leads and contacts for Recovery Agents by utilizing all available sources • Communicate frequently with Recovery Agents via phone, email, and recovery systems • Confirm FHF’s Lien holder status of pursued collateral • Review and analyze credit applications and in-house documents to help determine location • Assign or Reassign repossession orders after validating correct address/place of employment or other helpful leads • Use independent judgment and discretion to ensure compliance with all state and federal codes, regulations, and laws that pertain to the position • Report on independently identified trends in recovery data to contribute to FHF’s proprietary underwriting model • Places outbound follow up calls to vendors to verify requirements to recover • Stay up to date on current state legislation involving impound requirements and notification guidelines • Comply FHF compliance requests and requirements • Ensure all information/leads provided are being acknowledged and followed up on • Ensure confidentiality of the company’s operations, portfolio, customer information, and computer technology • Some Administrative tasks will be required • Additional duties as assigned by management

🎯 Requirements

• Demonstrates historical career stability • Banking or collections experience • Mandatory minimum of 1+ years of recent Skip Tracing experience in auto recovery • Bachelor's degree, preferred and/or equivalent work experience • Experience in auto finance field

🏖️ Benefits

• Generous salaries • Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more) • Paid vacation • 401(k) match • Tuition reimbursement • Social activities • Monthly lunches • Robust employee recognition and talent development program to enhance your career