Senior Project Manager

🔥 8 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $130k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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First Help Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

🏦 Banking

💳 Fintech

Finance • Banking • Fintech

First Help Financial is an innovative and fast-growing auto finance company that has been serving customers with limited access to financial services for over a decade. The company focuses on providing fairly priced auto loans to consumers who are typically overlooked or mispriced by traditional financial institutions. Dedicated to a mission-driven approach, First Help Financial values culture, diversity, collaboration, and impeccable customer service, working closely with communities to support financial success and understanding. They offer multilingual customer support from application to payoff, ensuring a partnership for customer financial success.

📋 Description

• Lead and shape complex initiatives within your domain • Own complex, multi-departmental initiatives spanning Operations, Finance, Compliance, and Technology from framing through delivery • Make real decisions on scope, approach, and trade-offs shaping how the work gets done, not just executing a plan handed to you • Translate strategic priorities into structured plans with clear scope, owners, timelines, and definitions of done • Run the operating mechanics of your initiatives working sessions, status reporting, risk tracking, decision logs with the discipline that gives leadership confidence the work is in hand • Step into ambiguous or high-pressure situations to resolve conflicts, rebalance resources, and keep critical deadlines on track • Bring strategic depth to the work • Sniff-test the business logic of the initiatives you lead unit economics, portfolio performance, operational trade-offs, and the assumptions underlying the plan to make sure the work is actually moving the right numbers • Build the analysis behind the recommendation not just the deck that wraps it • Connect day-to-day execution to underlying business outcomes; understand and articulate why the work matters, what success looks like in measurable terms, and when an initiative needs to be re-scoped or stopped • Brief executives with clarity on what’s happening, what’s at risk, and what to decide • Be a credible partner across functions • Navigate complex stakeholder dynamics using influence, not authority to drive alignment between Engineering, Operations, Finance, and Compliance • Carry business logic into technical conversations many credit and operations decisions ultimately get implemented in code, and you should be fluent enough to hold productive conversations with Engineering on scope, trade-offs, and timelines • Partner with Finance on the analytical framing of your initiatives assumptions, forecasts, and the financial story behind the work • Operate within and improve the PMO’s operating system • Adopt and improve the cadences, templates, and reporting that the PMO has established making them better through how you use them, not just adding to them • Help raise the bar on rigor across teams that are still maturing their project management practices, leading by example rather than by mandate

🎯 Requirements

• 5+ years of experience in business operations, strategic finance, business transformation, credit strategy, operations strategy, management consulting, chief of staff, investment banking / PE, or a related role where you owned real strategic substance not just project administration • Bachelor's degree or equivalent work experience • A proven track record of leading large-scale, cross-functional projects in complex environments • Experience introducing structure to teams that have historically operated without formal frameworks and the change-management instincts to do that without creating resistance • Preferred: experience in auto lending or consumer lending more broadly familiarity with the lifecycle (originations, credit, servicing) is a significant plus • Strong execution instincts • Sharp analytical skills fluent in spreadsheets, comfortable with both operational and financial data, able to turn numbers into a clear story (familiarity with BI tools, SQL, or financial modeling is a plus) • Excellent written and verbal communication; able to brief executives clearly under pressure and translate complexity into structured, decision-oriented updates • Technical fluency you do not need to write code, but you should be credible in a room with engineering leaders in sharing what needs to be built to address business needs. • Strategic curiosity you ask why before how, and you understand how the work you lead ties to the company’s underlying business performance. • Composure under pressure you can challenge a stakeholder, including an executive, when the data supports it. • Comfort with ambiguity and a bias toward action; you don’t wait for the problem to be perfectly framed before making progress. • High EQ and trust-building skills; you navigate competing priorities without creating friction. • Outcomes-focused and pragmatic you measure success by what the business delivers, not by how much process exists.

🏖️ Benefits

• Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us. • Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. • Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.