Default Claims Specialist

🕒 March 24

🌴 South Carolina – Remote

🌴 South Carolina – Remote

💵 $21 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Responsible for servicing mortgage accounts to ensure title and claim activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency and company guidelines. • Monitors loans to ensure required milestone(s) are met. • Completes claim and title activities by interacting and instructing various parties such as attorneys, investors, insurers, and any other party involved with the claim. • Must ensure acceptable quality assurance metrics are met. • Provides recommendations to management on process improvement opportunities within the department and outside where applicable to minimize risk exposure. • Follows departmental and business policies with strict adherence. • Prioritizes allocated work to ensure timely and accurate resolution to both external and internal partners. • Monitors vendors performance by reviewing system/database activities throughout the default process. • Diligently follows up on outstanding requests and telephone calls from internal and external partners. • Monitors exception reporting used as key controls for minimizing risk.

🎯 Requirements

• 2+ years of Default Liquidation Claim Experience Required • GSE and Government Claim experience • ICE technology: MSP and LoanSphere Claims experience • Knowledge of advance computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience preferred • Requires attention to detail and ability to adhere to strict guidelines and procedures • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices • Excellent oral communication skills, including ability to effectively coach, motivate, and lead staff

🏖️ Benefits

• Medical, Dental and Vision Insurance • Company-paid Life Insurance • Vacation and Holiday Pay • 401k Retirement Plan Contribution – dollar for dollar match (up to 5%) with immediate vesting