SBA Portfolio Manager

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October 24

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First Internet Bank

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Banking • Fintech

First Internet Bank is an FDIC-insured, online bank that provides a full range of personal, business, and commercial banking products and services. The bank offers checking and savings accounts, money markets, CDs, IRAs, health savings accounts, consumer and specialty lending (auto, personal, student), commercial lending and SBA lending, payment services (including Zelle), dealer and equipment financing, and fintech partnership programs. First Internet Bank emphasizes mobile-first digital access, customer service, and competitive rates for deposit products.

201 - 500 employees

🏦 Banking

💳 Fintech

📋 Description

• Service existing loans • Conduct/underwrite annual reviews • Respond to servicing action requests from both internal and external customers • Monitor the overall health of the portfolio by assessing credit risk within the individual loan files • Recommend the appropriate grade/action accordingly • Identify, assess, and mitigate risk to protect the Bank's SBA guarantee • Assist in the monitoring of the past due report to identify and alleviate payment issues • Recommend mitigation to help the credit remain paid as agreed • Assist in collection of pertinent information needed to underwrite basic servicing actions • Analyze available annual and quarterly financials from borrowers within the SBA Portfolio • Process servicing requests of a less complex nature, with risk ratings of Acceptable or better • Provide daily exceptional customer service to both internal and external customers • Ensure customer records are maintained and updated in the core platforms • Maintain Financial Review Status log, Servicing action log, and Financial Statement Checklists • Keep up-to-date on Bank policies, SBA policies, laws and regulations that govern commercial lending

🎯 Requirements

• A minimum of two years of direct experience in a commercial lending portfolio management setting, preferably in SBA lending • A general knowledge of the SBA SOP's 50 57 and actions as outlined in the 7a Servicing and Liquidation Actions is preferred • Ability to multi-task and manage a multi loan volume pipeline • A general knowledge and skill set in MS Office (Word, Excel, Office, etc.), Skype, and Zoom. • Experience in Loan platform systems of E-Tran, nCino and PCFS is also preferred.

🏖️ Benefits

• Medical • Dental • Vision Insurance • 401(k) Retirement Plan with Generous Match • Professional Development Reimbursement • 3 Weeks Paid Vacation Plus Paid Holidays • Paid Volunteer Time • Business Apparel Allowance