Solution Engineer – Data Center Services

🕒 February 3

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Logo of First Quality

First Quality

1001 - 5000 employees

Founded 1993

⚕️ Healthcare Insurance

🛒 Retail

⚡ Productivity

Healthcare Insurance • Retail • Productivity

First Quality is a company dedicated to manufacturing a wide range of essential products for everyday use. Specializing in personal care products, they offer a variety of items including adult incontinence care products like briefs and protective underwear, baby diapers and wipes, feminine care products such as maxi pads and tampons, and household care products like bath tissue and paper towels. They also provide flexible packaging solutions and HD printing services. Committed to innovation and sustainability, First Quality strives to enhance the lives of their customers, partners, and communities. With a focus on healthcare and retail, they aim to make high-quality products that meet the needs of consumers and support their partners' success.

📋 Description

• Primary responsibility is the delivery of approved projects and associated solutions. • Works closely with Solution Architects to create functional specifications, and low-level technical designs. • Delivers high quality infrastructure and services to the business which meet desired requirements both on time and up to standards. • Creates test plans, test scripts, and executes to ensure the services operate as expected. • Partners with the Information Security Team to ensure the security posture of their solutions meets industry standards and aligns with First Quality best practices. • Develops all the required technical documentation, drawings, and release notes content at time of delivery to be provided to Operations Team for ongoing support. • Also helps develop operational procedures documents for the Support and Operations Teams to follow. • Assists with project planning and scheduling and managing of projects. • Delivers effective communications both written and verbal. • Attends customer / internal customer facing meetings as required to properly gather requirements and understand the business need. • Ensures adherence to IT Architecture principles and guidelines. • Acts as a Level 3 escalation for support activities. • Updates job knowledge by attending educational opportunities and training events.

🎯 Requirements

• Minimum 7-10+ years of IT Infrastructure experience. • Knowledge and experience in Data Center and Server Infrastructure - Data Center operations and maintenance, Server Hardware, HCI Server Solutions – (such as Dell VxRail, HPE Greenlake, Cisco UCS) • Strong Virtualization Infrastructure Experience: (such as VMware / vCloud Foundation, Microsoft Hyper-V, Nutanix AHV/Prism) • Understanding of Enterprise Backup Systems and data protection platforms. • Experience with Active Directory including User/Group/Computer Management, Domain Services Group Policy, DNS, DHCP and Authentication. • Windows Server OS – 2016 to 2025 • Experience with Linux Server Build and Management (Red Hat or Ubuntu). • Scripting capabilities for Infrastructure data gathering and remediations– PowerShell and VMware PowerCLI preferred. • JSON, YAML and Terraform knowledge a plus. • Has a strong focus on security when designing or engineering solutions for Infrastructure • Experience evaluating products and solutions for procurement. • Familiar with a variety of Information Technology concepts, practices, and procedures including server security hardening both on premise and in the cloud. • Strong problem solving and decision-making skills with excellent written and verbal communications skills. • Relies on extensive experience and judgment to plan and accomplish goals. • Able to overcome obstacles and get things done in a fast-paced environment. • Experience in ITSM Change and Configuration Management required. • Experience in Manufacturing Environments is a plus but not required.

🏖️ Benefits

• Competitive base salary and bonus opportunities • Paid time off (three-week minimum) • Medical, dental and vision starting day one • 401(k) with employer match • Paid parental leave • Child and family care assistance (dependent care FSA with employer match up to $2500) • Bundle of joy benefit (year's worth of free diapers to all team members with a new baby) • Tuition assistance • Wellness program with savings of up to $4,000 per year on insurance premiums

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