Ecommerce Specialist

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September 21

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FitLab

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FitLab is building, acquiring & connecting the premier brands in fitness & sport lifestyle.

201 - 500 employees

💰 $35M Debt Financing on 2024-03

📋 Description

• Merchandise products and collections across Shopify storefronts, ensuring accuracy and consistency • Evaluate customer shopping paths and understand user behavior by cohort to gain insights and action on data based on user journeys and friction points • Manage event setup within “Let’s Do This” (Ragnar), including race creation, pricing updates, and data accuracy • Manage new product uploads, including imagery, variants, tagging, and SEO setup • Optimize product recommendations and upsells to positively affect AOV • Schedule and QA homepage updates, promotional assets, and campaign launches • Monitor inventory availability and manage out-of-stock and back-in-stock scenarios • Analyze and optimize site search and collection filtering for an easy shopping experience • Provide weekly and monthly reporting on site performance and merchandising KPIs, highlighting insights and recommendations • Partner with Sr. Manager, eCommerce on site optimizations, QA for dev enhancements, and longer-term projects such as Shopify theme updates • Document key processes to support scale across product launches, reporting, and merchandising updates • Assist Customer Service & Warehouse departments with order management & customer service issues • Foster, support, and value diversity, equity, and inclusion in the workplace • Perform other related projects/duties as assigned

🎯 Requirements

• 1–3 years of ecommerce or site merchandising experience (Shopify experience strongly preferred) • Familiarity with analytics tools (Google Analytics, Clarity, Hotjar) and ecommerce reporting • Strong attention to detail and organizational skills with the ability to manage multiple brands and priorities • Experience with ecommerce tools such as Yotpo, Klaviyo, or merchandising apps a plus • Ability to work independently while collaborating effectively with cross-functional teams (Creative, Marketing, Ops, Dev) • Proficiency in Excel, Google Suite, and/or other reporting and productivity tools • Clear and effective written and verbal communication skills • Bachelor’s degree in Marketing, Business, or related field preferred • Minimum 1–3 years of experience managing ecommerce sites or merchandising • Physical ability to sit at a desk for prolonged periods and work on a computer

🏖️ Benefits

• Fully remote work