Senior Customer Resident Architect

🔥 15 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $146k - $177k / year

⏰ Full Time

🟠 Senior

🏛️ Architect

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Fivetran

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💰 $565M Series D on 2021-09

Data Integration • Technology • Cloud Computing

Fivetran is a company that focuses on simplifying the process of data integration by providing automated data connectors that sync data from different sources into data warehouses, enabling seamless analytics and insights. Using a streamlined, fully-managed approach, Fivetran helps businesses consolidate their data infrastructure to ensure consistent data availability and reliability.

📋 Description

• Support strategic pre-sales opportunities by providing technical expertise to prospects • Assist in launching and onboarding new customers who have not purchased RA services, ensuring they successfully adopt dbt Cloud • Execute proactive adoption plays, including migrations, new feature implementations (e.g., Semantic Layer, Mesh), and major version upgrades • Lead reactive adoption initiatives to de-risk churn or contraction and position accounts for future growth • Advise on architecture, design, implementation, troubleshooting, and best practices in dbt Cloud environments • Build solution MVPs and guide long-term technical strategies tailored to customer needs • Engage on multiple projects simultaneously with clear scoping, start and end dates, and outcome tracking • Partner closely with Customer Solutions Architects (CSAs), Sales, Solutions Architects, Training, and Support • Provide feedback to Product and Engineering to improve customer experience and prioritize technical needs • Champion customer success through thoughtful, transparent communication and cross-functional collaboration • Help build out and refine this evolving function alongside the broader RA organization • Track and manage capacity and engagement effectiveness similarly to other RA-led initiatives.

🎯 Requirements

• 5+ years of experience in technical customer-facing roles such as post-sales consulting, technical architecture, or solution delivery • Expertise with at least one modern cloud data platform (Snowflake, Databricks, BigQuery, or Redshift) • Hands-on experience deploying or configuring dbt Cloud, with at least 1 year working with dbt • Strong proficiency in SQL; working knowledge of Python in analytics contexts preferred • Comfort leading technical project delivery — managing scope, timelines, and stakeholder expectations across multiple simultaneous engagements • Clear, concise communication skills for both technical and executive audiences • A collaborative mindset — thriving in a remote, transparent, and highly cross-functional organization • Willingness to travel 2–4 times per year for company-wide events.

🏖️ Benefits

• Unlimited vacation time with a culture that actively encourages time off • 401k plan with 3% guaranteed company contribution • Comprehensive healthcare coverage • Generous paid parental leave • Health & wellness stipend • Flexible stipends for: • Home office setup • Learning and development • Office space • And more!