Strategy & Operations Manager, Marketplace

October 31

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Logo of Fleetio

Fleetio

Enterprise • Transport • SaaS

Fleetio is a comprehensive fleet management software provider that helps organizations track, analyze, and improve their fleet operations. The platform offers tools for vehicle maintenance, tracking fuel usage, managing drivers, and ensuring regulatory compliance. Fleetio aims to enhance efficiency and reduce costs for businesses with fleets of all sizes by providing real-time data and insights.

51 - 200 employees

Founded 2012

🏢 Enterprise

🚗 Transport

☁️ SaaS

💰 $21.1M Series B on 2020-11

📋 Description

• Lead and support cross-functional initiatives that expand the Shop Network’s reach, efficiency, and profitability • Contribute to Shop Network strategy including pricing, vendor economics, long-range (3-year) planning, and marketplace expansion • Develop and validate business cases for new offerings, incentives, and growth programs • Help launch new products and initiatives that accelerate marketplace adoption and revenue growth • Partner with Product and Partnerships on supply-demand strategy and customer activation programs • Identify and implement programs to activate Fleetio customers and increase MSN participation • Build better systems and processes across the customer lifecycle — from sales and onboarding through post-activation success • Streamline workflows between operations, support, finance, and GTM to enhance customer experience • Own performance dashboards, define KPIs, and monitor business health and leading indicators • Prepare insights and recommendations for executive and board-level discussions • Collaborate with MSN and other functional leadership to set annual and quarterly priorities

🎯 Requirements

• 4–6 years of experience in strategy consulting, investment banking/private equity, business operations, marketplace operations, or high-growth SaaS • Strong analytical and financial modeling skills (Excel/Google Sheets fluency required) • Demonstrated ability to translate data into actionable recommendations and drive cross-functional execution • Clear, structured communicator who can influence across teams and leadership levels • Strong business judgment with experience in marketplaces, logistics, or transaction-driven businesses • Entrepreneurial mindset — energized by ambiguity and building structure in fast-moving environments

🏖️ Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family) • Vision insurance • Incentive stock options • 401(k) match of 4% • PTO - 4 weeks (increases at year two!) • 12 company holidays + 2 floating holidays • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) • FSA & HSA options • Short and long term disability (short term 100% paid) • Community service funds • Professional development funds • Wellbeing fund - $150 quarterly • Business expense stipend - $125 quarterly • Mac laptop + new hire equipment stipend • Fully stocked kitchen with tons of drinks & snacks (BHM only) • Remote working friendly since 2012 #LI-REMOTE

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