Technical Support Specialist – Weekend

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Flexspring

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

👥 HR Tech

☁️ SaaS

🔌 API

HR Tech • SaaS • API

Flexspring is a specialist HR data integration company that builds custom data connectors and a dedicated iPaaS to automate employee and HR-related data flows between HR, payroll, accounting, and business systems. They provide consulting-led custom mapping, turnkey connectors, hosting, monitoring, and a Data Cache API so enterprises and HR-tech vendors can sync systems (ADP, BambooHR, Workday, NetSuite, etc. ) without internal IT effort. Flexspring focuses on reducing manual re-entry and operational friction for HR and finance teams and licenses its platform to partners and larger organizations.

📋 Description

• Troubleshoot integration issues across APIs, data flows, and connected systems • Identify root causes and resolve production issues • Analyze logs and system behavior to diagnose problems • Collaborate with developers, consultants, and clients • Manage support cases and communicate updates clearly • Contribute to testing and continuous improvements

🎯 Requirements

• 3+ years of proven experience with OOP - Java, C#, Python etc. • University degree in Computer Science, Mathematics, Physics, Statistics, Data Analysis, or a related field, or an equivalent combination of education and relevant experience. • Demonstrated commitment to high-quality customer service, with a track record of going above and beyond in client engagements. • Solid critical thinking and problem-solving abilities, with the capacity to address both technical and business challenges. • Excellent attention to detail and the ability to troubleshoot issues efficiently and effectively. • Self-motivated, self-aware, coachable, and collaborative, with a strong ability to work as part of a team. • Experience working with or supporting Salesforce Service Cloud. • Knowledge of Javascript, Groovy, REST API, SOAP Web Service, Graph QL, Insomnia, Postman, etc. • Experience with, or functional understanding of ETL (Extract, Transform, Load) processes. • Exposure to HR and/or finance data integrations. • Experience with HR and ATS platforms such as Oracle HCM, Taleo, Workday, ADP, Greenhouse, and BambooHR. • Additional language skills such as French, Spanish, Arabic, or other languages.

🏖️ Benefits

• Work from home with flexible hours. • 4 weeks of paid vacation annually. • Comprehensive health benefits package for you and your family. • Team events and opportunities to connect with colleagues. • Opportunity to work with cutting-edge technologies. • Competitive base salary.