Senior Site Reliability Engineer – m/f/d

🔥 14 minutes ago

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Flip

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

👥 HR Tech

☁️ SaaS

🤖 Artificial Intelligence

HR Tech • SaaS • Artificial Intelligence

Flip is the AI employee experience platform for frontline and deskless workers. The platform unites internal communications, HR self-service (payslips, time-off, onboarding), AI-native intranet, AI workflows, and frontline identity management into a single, mobile-first app that works on any device — including shared phones without corporate email. Flip includes an AI layer (Flip Intelligence / Ask AI), an app builder and integrations with existing tools (SharePoint, Teams, HR systems), and targets industries with large deskless workforces. Customers cited include Ben & Jerry’s, Bosch, KFC and PENNY, demonstrating use across retail, food service, manufacturing and logistics.

📋 Description

• Co-own the architecture: Help drive the architecture and evolution of our cloud infrastructure on Azure and our Kubernetes clusters - designed for high throughput and highest availability - to support Flip's rapid growth across the globe. • Drive the resilience strategy: Define how we approach global scaling, zero-downtime deployments, rollback mechanisms and disaster recovery, and make sure the platform stays available around the clock. • Evolve our observability stack: Improve our LGTM stack (Loki, Grafana, Tempo, Mimir) into a foundation our engineers can trust. • Improve our IaC Platform: Eliminate toil at the source, and make our infrastructure truly self-service for engineering teams. • Lead in incidents: Take a leading role in platform-related major incidents, drive blameless post-mortems for the squad, and translate findings into systemic improvements. • Mentor within the squad: Coach teammates, run RFCs and design reviews inside the team, and help engineers grow into stronger SREs. • Shape our roadmap: Partner with your squad to define the platform's direction.

🎯 Requirements

• 5+ years of hands-on experience as a Site Reliability Engineer (SRE), Platform Engineer, DevOps Engineer, Infrastructure Engineer, Cloud Engineer, or Backend Engineer with a strong infrastructure focus. • Proven track record building and operating **high-throughput, highly available systems** in production. • Deep, production-level experience with **Kubernetes** on any Hyperscaler. • Strong experience with modern observability stacks (e.g. Prometheus, Mimir, VictoriaMetrics, Dash0, Loki, ELK) and a clear point of view on SLIs, SLOs and error budgets. • Solid software development skills in **Go** (strongly preferred, since our IaC runs on Pulumi in Go) or Python. • Hands-on experience with Infrastructure as Code (Pulumi, OpenTofu, Terraform) and **GitOps** (e.g. ArgoCD) **+ CI/CD pipeline design**. • Demonstrated ability to lead complex infrastructure initiatives from design to production - including writing RFCs and driving architecture decisions within your team. • Experience mentoring engineers and raising the technical bar within a team. • Comfortable owning major incidents end-to-end and turning learnings into systemic change. • Strong communication skills and business-fluent English. • Willingness to participate in on-call rotations to ensure the reliability of our platform.

🏖️ Benefits

• Work mode: We’re remote-first, giving you flexibility to work from home. At the same time, we deeply value the power of in-person collaboration. Depending on the role, you’ll join occasional team events, workshops, or meetings in our Berlin or Stuttgart offices - always with plenty of notice. The exact balance will be discussed during your interview. • Work-Life-Balance: We don't want you to grow roots to your desk chair. That's why we cover the costs of your E-Gym-Wellpass membership and offer job bike leasing. • Celebrating success: Expect highly motivated and committed people in a relaxed working atmosphere. • Be part of something bigger: You actively shape Flip in your role. Along the way, you are an enabler of the rapid growth process of a young tech company and grow towards your goals, fun is guaranteed. • Happy to be a Flipster: Stay tuned for regular team events and culture days that bring us together as Flipsters. • Working abroad: At Flip you can also work abroad in the European Union. Let's talk about remote work in the interview.