VP, Operations

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Flourish Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🧘 Wellness

🌍 Social Impact

💰 Seed on 2022-02

Wellness • Social Impact

Flourish Health is a mission-driven mental health care organization focused on early intervention and sustained recovery for adolescents and young adults with serious mental illnesses. The company provides clinical services, care guides, and remote/hybrid therapy and support roles aimed at improving access to evidence-based treatment and family-centered care. Flourish emphasizes preventing long-term suffering by expanding access to effective mental health care and supporting families through coordinated patient care and guidance.

📋 Description

• Build the operating systems that allow Flourish to scale while preserving the culture, quality, and humanity that define our care. • Partner closely with leaders across the company to identify bottlenecks before they emerge and strengthen the operating model. • Lead the People Operations function, ensuring a warm, proactive talent pipeline and exceptional employee experience. • Lead Clinical Operations to ensure care teams have the operational infrastructure needed to deliver exceptional care. • Oversee Licensing, Compliance & Credentialing functions ensuring the ability to operate safely across the country. • Measure success through employee Net Promoter Score (eNPS), recruiting velocity, and compliance excellence.

🎯 Requirements

• 10+ years of leadership experience with a track record of building and scaling complex operational organizations • Experience leading operations at a high-growth startup, ideally from Series A through subsequent stages of scale • Strong operational judgment, with the ability to identify bottlenecks, simplify complexity, and build systems that scale • Highly analytical and data-driven, with excellent business intuition and a habit of using metrics to improve organizational performance • Comfortable moving between long-term strategy and day-to-day execution in a fast-paced environment • Outstanding communicator who builds trust quickly and influences effectively across functions • Strong project and program management skills with exceptional organizational discipline • Experience with multi-state healthcare operations, licensing, compliance, or credentialing

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • 401(k) matching • Paid Time off