Client Service Member – Latin America

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

FlyFlat

WebsiteLinkedInAll Job Openings

51 - 200 employees

🚗 Transport

🤝 B2B

☁️ SaaS

Transport • B2B • SaaS

FlyFlat is a travel concierge and booking service that uses proprietary software, vendor relationships, and eleven specialized booking strategies to source deeply discounted international business and first-class flights. The company offers 24/7 white-glove concierge support, enterprise and individual plans (Explorer and Premier), and handles flight bookings, seat selection, loyalty management, hotels and transfers to save busy professionals and companies time and money. FlyFlat targets long-haul premium-cabin travel between major regions and emphasizes time savings, personalized service, and guaranteed discounts for members.

📋 Description

• Execute searches across multiple booking strategies: award travel, mileage and loyalty program redemptions, creative routing, and premium fare inventory • Identify the best available options for each client, combining routes, fare classes, and availability in ways that genuinely serve their goals • Document complete pricing details, fare rules, and booking requirements in our workflow systems • Build polished, well-structured quotes that follow Ascend's standards • Acknowledge every new client message within 30 seconds • Maintain proactive, high-touch communication throughout the search and booking process • Maintain 100% accuracy across all workflow systems and client records

🎯 Requirements

• 2+ years in travel operations, luxury hospitality, or high-touch client service • Hands-on Sabre GDS experience is mandatory for this role. • Excellent written communication: your client messages are clear, professional, and feel personal • Strong attention to accuracy: you maintain 98%+ accuracy even when you are moving quickly across multiple requests • The ability to manage multiple client requests simultaneously while meeting tight response and delivery SLAs • A collaborative mindset: you hand off work cleanly, communicate proactively with your team, and treat handovers as a responsibility

🏖️ Benefits

• Travel perks: Access to Ascend at-cost booking for personal travel • Clear career path with merit-based progression • Performance-based salary increases and bonuses tied to KPI achievement • Global collaboration with talented teams