Site Reliability Engineering Manager

🕒 March 7

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $160k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Flywire

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

💳 Fintech

💰 $60M Series F on 2021-03

Finance • Fintech

Flywire is a global payments company specializing in cross-border transactions for various industries such as education, healthcare, and travel. It offers a next-generation payments platform and a proprietary global payment network, enabling clients to handle payments in multiple currencies across over 240 countries and territories. With vertical-specific software solutions, Flywire addresses the unique needs of its clients, integrating seamlessly into existing workflows. Their solutions include invoicing, payment management dashboards, and customer communication tools, all backed by a robust customer support team and geographical reach. Additionally, Flywire partners with key industry players, enhancing its offerings and providing secure, efficient transaction handling for international educational institutions, healthcare providers, and travel operators.

📋 Description

• Help drive reliability, automation and performance within cloud-based infrastructure • Coordinate and support daily activities for SREs on the team • Work on issues of limited scope and execute solutions to routine problems • Become embedded within an Engineering team advocating for best practices • Mentor team members and drive initiatives • Debug production issues across services and levels of the stack • Identify opportunities both in processes and tools to improve team productivity • Participate in an on-call shift along with other disciplines to respond to incidents • Lean into business domain and needs as well as company vision, mission and strategy

🎯 Requirements

• 5 years of experience within the SRE space • 2-5 years of leading or managing and developing SRE teams • Comfortable with the idea of being or becoming a generalizing specialist • Experience with at least one programming language is required • Proficient with testing techniques such TDD or BDD will be highly valued • Familiarity with the container ecosystem, cloud infrastructure, build systems and CI/CD tools • Strong communication and collaboration skills, and most importantly, empathy

🏖️ Benefits

• Competitive compensation • Employee Stock Purchase Plan (ESPP) • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates • Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days! • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)