Customer Success Manager

🕒 May 18

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FMC Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🤝 B2B

🎯 Recruiter

B2B • Recruitment • Market Research

FMC Group is a German-owned business services company that specializes in helping clients understand, operate, and expand their businesses in international markets, particularly in Turkey, North Africa, and the Middle East. They offer a range of services including employer of record solutions, market research, company formation, recruitment, and strategic growth consulting, making it easier for businesses to manage local operations and hire skilled workers abroad.

📋 Description

• Develop, maintain, and grow strong relationships with the existing customer base, primarily farmers and agricultural businesses, while identifying and acquiring new customers in the region. • Build, manage, and expand partnerships with local plastic manufacturing partners to ensure reliable production capacity, quality standards, and timely delivery. • Identify and establish demonstration and trial sites in collaboration with growers and manufacturing partners to validate and showcase technologies under local crop and climate conditions. • Coordinate and monitor trial performance, ensuring proper installation, usage, and agronomic data collection to accurately measure plant response and environmental outcomes. • Support and train distributor and partner teams to effectively communicate the agronomic and economic benefits of technologies to growers. • Engage directly with growers and farm managers to interpret trial results, share insights, and encourage correct application and long-term adoption of the technology. • Represent our client at field days, technical workshops, and horticultural fairs to build awareness and trust among the grower community. • Provide structured feedback to management on trial performance, grower experience, and market trends to inform product development and regional strategy.

🎯 Requirements

• A bachelor's degree in agricultural engineering, horticultural science, or a related field. • Prior experience working directly with farmers, agricultural field operations, or Agri-Tech deployments. • Strong understanding of agricultural practices, seasonal cycles, and rural working environments in Türkiye. • Technical proficiency with agricultural technologies, farm data tools, or digital platforms. • Analytical skills with the ability to interpret farm-level data and provide actionable recommendations. • High attention to detail in monitoring adoption progress and documenting field activities. • Strong problem-solving abilities to address on-ground operational and adoption challenges. • Excellent written and verbal communication skills, with the ability to simplify technical concepts for farmers. • Fluency in English and Turkish. • Willingness to travel regularly within assigned territories across Türkiye and potentially auxiliary regions.