Client Success Manager

Job not on LinkedIn

September 6

🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

Apply Now
Logo of FNA

FNA

Finance • Artificial Intelligence • Banking

FNA is a leading provider of advanced network analytics and artificial intelligence driven solutions for central banks, financial institutions, and national security organizations. The company specializes in uncovering hidden connections in complex datasets and visualizing them through interactive dashboards. FNA's technology enables real-time decision making, simulations, and optimizations, notably for liquidity management and fraud detection. Their suite of products includes digital twin modeling, intelligent liquidity optimization, and central bank digital currency (CBDC) simulation. FNA is trusted globally for enhancing supervisory technology and improving financial market infrastructures.

📋 Description

• Serve as a key representative for FNA in the Middle East region. • Build and strengthen strategic and commercial relationships with central banks, financial authorities, government, private sector clients and partners. • Plan and oversee client projects from proof-of-value (PoV/pilot) to full implementation. • Engage with stakeholders at all levels, internally and externally. • Collaborate closely with clients' teams and FNA’s subject matter experts to define requirements and ensure seamless delivery. • Cultivate a network of channel partners across the Middle East and APAC. • Interface directly with FNA’s global leadership and cross-functional teams, providing reporting and insights from the region. • Leverage regional expertise and network to build FNA’s regional business with potential to expand responsibilities as business grows.

🎯 Requirements

• Open to UAE Nationals (Emiratis) only • An extensive network of contacts at senior levels within the region's financial, technology, or government sectors. • Proven success in planning, managing and executing complex, national-level programs or projects to successful completion. • A Bachelor's and Master's degree in relevant disciplines. • Exceptional ability to work independently and thrive in a globally distributed, fully remote work environment. • UAE National • Desired Skills: A background in or deep understanding of fields such as Digital Transformation, FinTech, Artificial Intelligence, Big Data, or Analytics. • 10+ years of experience working within or leading functions connecting academia and research to solve real-world problems. • Proven success in promoting and positioning programs or solutions that support national strategic initiatives, such as Emiratisation. • Experience managing partner relationships.

🏖️ Benefits

• Own and deliver meaningful work with a global impact. • Rapidly advance your career, thinking, and skills in a high-growth tech company. • Collaborate with a diverse international team of innovative and high-achieving colleagues. • Annual budget for personal and professional development. • Flexible, remote working environment since company inception. • International team off-sites. • We reward curiosity, initiative, execution, and reliability with opportunity.

Apply Now

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