Software Engineer – Error Monitoring & Resolution

November 15

Apply Now
Logo of Focus School Software

Focus School Software

Education • SaaS • B2B

Focus School Software is a company that provides cutting-edge software solutions designed to meet the diverse needs of school and district stakeholders. They offer a wide range of services for K-12 educational institutions, including student information systems, finance, HR, and payroll solutions, as well as communication, document management, and special student services. Their platform is web-based, fully integrated, customizable, and scalable, ensuring it can adapt to the changing needs of educational districts. Focus School Software is dedicated to enhancing efficiency for administrators and teachers, engaging students in their digital world, and keeping parents informed through a unified portal.

51 - 200 employees

Founded 2006

📚 Education

☁️ SaaS

🤝 B2B

📋 Description

• Configure, optimize, and maintain Sentry error monitoring across our application stack • Monitor, triage, and resolve production issues reported through Sentry • Investigate root causes of errors and implement sustainable fixes • Develop and maintain an AI-powered agent to automatically propose resolutions for common error patterns • Collaborate with development teams to improve error handling and logging practices • Create documentation and runbooks for error resolution procedures • Work closely with quality assurance and technical support teams to improve overall system reliability

🎯 Requirements

• 3+ years of professional software development experience • Strong proficiency in modern web application development • Strong proficiency in PHP, Python, JavaScript, or similar programming language • Experience with error monitoring and logging systems (Sentry, Datadog, New Relic, or similar) • Knowledge of application performance monitoring and optimization • Demonstrated ability to debug complex production systems • Experience with version control systems (Git/SVN) • Strong problem-solving skills and attention to detail • Excellent written and verbal communication skills

🏖️ Benefits

• Medical Insurance • Dental/Vision Insurance • Life Insurance • Short and Long Term Disability Insurance • 401(k) after 6 months • Paid Holidays • Paid Vacation and Sick Time • Fully Remote

Apply Now

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