Integration Support Specialist

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OZ

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Enterprise • Artificial Intelligence • SaaS

OZ is a premier digital consulting firm and trusted Microsoft solutions partner located in Florida. With over 25 years of experience, OZ specializes in delivering deep technical expertise and industry knowledge through a global delivery model. The company offers a range of services, including Azure solutions, Power Platform, artificial intelligence, enterprise integration, intelligent automation, data and analytics, and app innovation. OZ serves a diverse range of industries, such as travel and hospitality, healthcare insurance, technology, public sector, and retail, and is known for its tailor-made, Microsoft-powered solutions to address unique business challenges. OZ also provides an on-demand talent studio to access certified IT professionals. It has built a reputation as a reliable partner for over 370 companies, offering services that enhance business agility and innovation.

201 - 500 employees

🏢 Enterprise

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Oversee system integrations and lead enhancements or updates to integration architecture, ensuring seamless coordination between clients, vendors, and internal teams. • Perform initial analysis of integration issues, including troubleshooting file transmission glitches, identifying root causes, and engaging the appropriate technical resources. • Plan and execute integration-related projects such as onboarding new vendors, upgrading servers, and implementing or updating communication protocols. • Coordinate communication with internal management, external partners, and vendors to maintain alignment, resolve issues efficiently, and ensure smooth integration workflows. • Manage risks arising from changes or errors in partner systems and monitor potential threats to critical application functions. • Maintain continuous monitoring and execute rapid incident response processes to ensure system reliability.

🎯 Requirements

• Bachelor’s degree from an accredited college/university. • 10+ years of relevant experience in integration technologies and frameworks. • Strong understanding of evolving technologies and integration frameworks. • Ability to identify and resolve compatibility issues resulting from partner upgrades or the introduction of new tools. • Adaptability in creating technical workarounds when faced with system limitations. • Knowledge of data regulatory requirements, with the ability to meet strict external regulatory deadlines. • Familiarity with industry standards such as EDI, FHIR, HL7, NCPDP, and experience supporting transitions from legacy systems to modern architectures. • Skill in ensuring stable, scalable connectivity to support ongoing business expansion for clients and partners.

🏖️ Benefits

• Full health coverage • 401K • Unlimited PTO • Flexible work arrangements