Virtual Care Registered Nurse, RN

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FONEMED

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

☁️ SaaS

Healthcare • SaaS

FONEMED is a healthcare company that provides virtual health services, including nurse triage and telehealth solutions, to enhance access to quality healthcare. Founded in 1996, the company operates from its headquarters in St. John’s, Newfoundland and Labrador, and Ventura, California, employing around 300 people. FONEMED's offerings include a cloud-based health management platform that integrates nurse practitioner services and clinical content guidelines, enabling healthcare providers to deliver customized solutions for patient engagement and operational efficiency. The company is URAC accredited, SOC2 certified, and HIPAA compliant, serving over 2,500 client groups and more than 25 million individuals.

📋 Description

• Provide telephone triage and advice to callers to assist them in making timely medical decisions • Provide mental health support to callers that could include suicide, addictions and crisis intervention • Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients • Promptly complete confidential medical records as per company documentation standards • Provide clear and concise information and direction during patient encounters

🎯 Requirements

• Graduation from a recognized School of Nursing • Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc. • Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset • Active licensure with the CRNNL or willingness to obtain licensure through CRNNL • Familiarity with windows-based computer systems • Comfortable using technology, including telephone systems, software programs, and computer programs

🏖️ Benefits

• Health benefits • Retirement saving options • Great paid leave program