Lead Product Designer

🕒 May 19

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fonio.ai

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

fonio. ai is a European SaaS company offering a no-code AI call assistant platform that enables businesses to handle inbound and outbound voice calls, transcriptions, appointment scheduling, order processing, and other telephony workflows. The platform provides human-like AI voices, an API for automation, CRM and calendar integrations, and is hosted on EU infrastructure to ensure GDPR and EU AI Act compliance. fonio. ai targets organizations seeking 24/7 automated customer service, front-desk support, and telephony automation with real-time monitoring and data control.

📋 Description

• Hands-on product design, customer interviews & branding (50% of your time) • Ownership of **3 product areas** in close collaboration with Product & Engineering • Ownership of the **brand** in collaboration with our Staff Designer • Leadership of the design team – website, branding & product design (50% of your time) • Close collaboration with **engineering & founders** – short communication lines, fast decisions • Build customer understanding: you’ll speak regularly with real customers (tradespeople, doctors, law firms) and translate insights into design decisions • Set the **design standard** for fonio – across product, web and brand

🎯 Requirements

• Beyond the basics (**Figma, customer interviews**), strong **product & analytics experience** – you don’t design on gut feeling alone, you measure what works • **Senior individual contributor with lead ambition:** you have led designers before or are eager to do so – without losing the craft • **Pragmatism:** strong sense for presenting complex functionality simply – you solve complexity, not make it visible • Experience with **design systems** and scaling design across multiple product areas • **AI-first mindset:** you use modern AI tools (Cursor, v0, Claude, etc.) to move from idea to prototype 10x faster • **German as a native language** (DACH is currently our primary market) + strong English for an international team

🏖️ Benefits

• 100% remote – or drop into one of the coolest offices in Vienna (7th district) anytime • Top equipment & access to the latest AI tools • Tooling budget – buy what you need without bureaucratic procurement • Direct collaboration with the founders and a strong team