Software Engineering Manager

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Foodics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

💰 $170M Series C on 2022-04

Food & Beverage • Consulting • Logistics

Foodics is a cloud-based point-of-sale and restaurant management system designed to help restaurants efficiently manage their operations. It offers a range of solutions including a payment-enabled front-of-house point of sale, Foodics Pay for managing payments, self-ordering through modern gateways, customer display screens to enhance loyalty, and a kitchen display for efficient meal preparation. Foodics also provides online ordering platforms, accounting and financial management solutions tailored for restaurant needs, and a marketplace to integrate various applications for finance, delivery, and ordering. With a focus on ensuring quick, secure, and seamless operations for restaurants, Foodics supports over 22,000 restaurants in managing sales, inventory, and customer relationships efficiently from anywhere, and helps compile customer data for targeted loyalty and rewards programs. As a licensed FinTech company under the supervision and control of SAMA, Foodics offers robust technical support and innovative solutions to drive restaurant businesses toward success.

📋 Description

• Manage a team of full stack engineers, actively drive their growth, performance, and engagement. Mobile engineers are a possibility as well. • Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals. • Run tight agile processes and continuously improve them based on delivery metrics. • Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.). • Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment. • Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations. • Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions. • Uphold security and compliance obligations relevant to the team's work (e.g. PCI DSS etc.), embedding them into how the squad builds rather than treating them as an afterthought. • Draft and track team OKRs and engineering KPIs (e.g. DORA); when the team is off track, show what is being done about it. • Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.

🎯 Requirements

• Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably. • Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically. • Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners. • Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners. • Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote. • Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed. • Ability to translate technical concepts into easily digestible language for non-technical business stakeholders. • Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams. • Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.

🏖️ Benefits

• Curated career progression planning with formal yearly reviews and informal check-ins along the way. • Encouragement to grow into a Feature Development Lead. • A competitive salary. • Ample time to learn new concepts - including paid development and business-related conferences. • Fully remote working, no commuting expenses. • Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you. • 25 days holiday (plus bank holidays), with an additional day per year of service. • Regular all-company socials and quarterly team socials. • A team that genuinely likes learning and shipping together.