Principal Infrastructure Automation, AI Ops Engineer

Job not on LinkedIn

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

👻 Ghost score 11%

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Forcepoint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

💰 $18M Post-IPO Equity on 2006-09

Cybersecurity • Enterprise • SaaS

Forcepoint is a cybersecurity company offering a data-first approach to securing digital environments. Specializing in data security across cloud, web, email, and enterprise networks, Forcepoint provides solutions such as Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), Secure Web Gateway, and Next Generation Firewall (NGFW). The company enables secure and efficient access to data in the cloud and on-premises, deploying AI-powered automation to enhance risk management and streamline compliance. As a recognized leader in security service edge solutions, Forcepoint is trusted by organizations to protect sensitive data and prevent breaches across varied digital platforms.

📋 Description

• Modernize enterprise infrastructure operations across endpoint, identity, Microsoft 365, network, cloud, and IT service management • Establish an automation-first, API-driven, AI-assisted operating model using policy-as-code, automated remediation, and intelligent operational workflows • Act as technical authority and architecture leader across Intune, Entra ID, Microsoft 365, CrowdStrike Falcon, CyberArk, Freshservice, AWS, Commvault, and Juniper NGFW • Own Windows endpoint platform architecture and standards in Intune • Design lifecycle automation for provisioning, configuration, compliance, patching, and retirement • Engineer Windows Autopilot workflows enforcing standard-user deployment and reducing local-admin exposure • Build automated software inventory auditing and self-healing remediation • Automate Joiner, Mover, and Leaver workflows across Entra ID, Microsoft 365, and Freshservice • Mature Conditional Access from audit mode into full enforcement • Develop AI-assisted entitlement and RBAC analysis • Partner on privileged-access automation, including onboarding, credential rotation, and session monitoring • Architect and automate Microsoft 365 administration through Microsoft Graph and PowerShell • Establish configuration baselines, drift detection, and SharePoint governance • Own the enterprise-wide automation engineering practice and standards for Terraform, Bicep, and scripting frameworks • Build CI/CD pipelines and API-driven integrations across infrastructure platforms • Deliver reusable automation modules and convert manual processes into Freshservice service catalog workflows • Deliver production AI-assisted capabilities across endpoint, identity, network, cloud, and Service Desk • Implement anomaly detection, event correlation, intelligent ticket classification and routing, and predictive monitoring • Apply authentication, authorization, logging, approval, rollback controls, and human approval gates to automated actions • Support Forcepoint DSE/DLP customer-zero AI-assisted data security and remediation integration • Build unified telemetry across endpoint, identity, network, cloud, Microsoft 365, and ITSM • Implement secrets management, eliminate hardcoded credentials and standing privileged access, and enforce least-privilege RBAC with audit trails • Define architecture standards, lead design reviews, mentor engineers, and partner with cross-functional infrastructure and security teams • Deliver success metrics including automation of repeatable endpoint tasks, automated identity workflows, Git/CI/CD infrastructure changes, proactive compliance monitoring, and production AI Ops use cases

🎯 Requirements

• 10+ years in infrastructure, systems, or platform engineering • Demonstrated experience designing automation in large enterprise environments • Expert-level Microsoft Intune and Windows endpoint management, including Autopilot and local-admin/LAPS enforcement • Strong hands-on Entra ID experience, including SSO, MFA, Conditional Access, Zero Trust, identity lifecycle, and SCIM/API-based provisioning • Advanced PowerShell, Python, and/or Bash • Strong REST API/webhook integration and Git experience • Experience with Terraform, Bicep, or Ansible and CI/CD pipelines • Deep Microsoft 365 administration, including Microsoft Graph API and SharePoint governance • Experience with EDR platforms and vulnerability/patch management reporting • Understanding of 802.1X, enterprise PKI/CA, certificate deployment via MDM, and NAC/authentication troubleshooting • Demonstrated experience with AI-assisted or event-driven production automation, including anomaly detection and automated remediation with appropriate security guardrails • Experience with AWS platform engineering and account hygiene • Direct Freshservice, ServiceNow, or Jira Service Management administration and API integration experience • Experience with CyberArk or equivalent PAM platforms, and Commvault or equivalent backup platforms • Network automation using Python/Ansible and experience with observability/telemetry pipelines • Experience with LLM/AI agent frameworks and enterprise AI governance • Familiarity with Forcepoint DSE/DLP or Claude-based AI security tooling, or interest in shaping an early customer-zero AI/data-security integration • Applicants must have the right to work in the location to which they have applied

🏖️ Benefits

• Inclusive and diverse workplace • Equal employment opportunities • Reasonable accommodations for qualified individuals with disabilities and disabled veterans