Foresters Financial
Finance • Insurance • Social Impact
Foresters Financial is a fraternal benefit society that has been helping people protect their family’s financial future for over 150 years. The company provides life insurance and savings solutions across the US, Canada, and the UK, partnering with members to do more of the good they want to achieve. Foresters Financial focuses on empowering communities and individuals through various member benefits, including community grants and educational scholarships. They are committed to the well-being of their members, especially addressing needs such as providing accessible life insurance for people with Type 2 diabetes.
Bilingual French Service Center Representative
November 27
🗣️🇫🇷 French Required
Foresters Financial
Finance • Insurance • Social Impact
Foresters Financial is a fraternal benefit society that has been helping people protect their family’s financial future for over 150 years. The company provides life insurance and savings solutions across the US, Canada, and the UK, partnering with members to do more of the good they want to achieve. Foresters Financial focuses on empowering communities and individuals through various member benefits, including community grants and educational scholarships. They are committed to the well-being of their members, especially addressing needs such as providing accessible life insurance for people with Type 2 diabetes.
📋 Description
• Respond to inbound service calls regarding all aspects of Foresters Financial's business operations • Make follow-up calls as needed • Prioritize the customer relationship by listening and responding with empathy • Deliver the highest level of customer service and facilitate any required actions through collaboration across multiple business functions • Accurately determine the caller's needs and provide appropriate support
🎯 Requirements
• 3–5 years of customer service experience with a passion for service excellence • Previous experience in an inbound call center is required • Proficiency in English and French (spoken and written) to communicate effectively • Ability to meet tight deadlines under pressure while delivering quality service • Technical and analytical skills related to systems, standards, and procedures
🏖️ Benefits
• Work-from-home opportunities • Full-time schedule with weekends off (Operating hours 8:00 AM–8:00 PM ET) • Comprehensive benefits package and company-contributed retirement plan • Vacation time and bonus structure • Required equipment provided • Supportive management and colleagues • Diverse and inclusive work environment • Ongoing opportunities to learn, grow, and advance your career
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