AI Engagement Lead

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forgd.ai

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🤖 Artificial Intelligence

🏢 Enterprise

🤝 B2B

Artificial Intelligence • Enterprise • B2B

forgd. ai is a B2B enterprise AI services and implementation firm partnered with Anthropic that helps organizations activate and scale Anthropic's Claude models across product engineering, operations, revenue, and non-technical teams. They build AI-native development workflows, no-code automation (Cowork) for business teams, and end-to-end managed agents to automate sales, pricing, order management, and billing. Forgd offers staged services (Activate, Build, Scale, Frontier Plan) focused on embedding safe, governable AI into production with a people-first approach ('agency before agents') for enterprises, private equity portfolio companies, and non-profits.

📋 Description

• Own end-to-end delivery of AI transformation engagements as the single accountable lead, from first scoping conversation through SOW, kickoff, execution, closure, and expansion, ensuring alignment with client objectives and forgd's standards of excellence • Translate ambiguous inputs (customer decks, proposal drafts, discovery notes, scoping conversations) into structured engagement plans the architect team can deliver against • Manage engagement scope, timeline, budget, resource allocation, and stakeholder communication to ensure on-time, high-quality delivery • Partner with Anthropic's customer success and account teams to coordinate on shared customers—ensuring forgd engagements translate into sustained Claude activation and usage growth • Drive expansion within the accounts you own • Build relationships with customer stakeholders from individual contributors to engineering leadership • Lead scoping, pricing, and SOW authoring for new opportunities with GTM; translate stated customer needs into a priced, sequenced engagement plan the architect team can execute against • Establish forgd's delivery framework: create templates, methodologies, and processes that scale our ability to deliver consistent, high-quality outcomes—this is a founding role where your contributions directly shape how we work and grow • Travel to customer sites (10–20%) for workshops, milestones, and relationship building

🎯 Requirements

• 6+ years of engagement management or technology consulting experience, ideally in a single-threaded engagement-lead model where one person owns the customer from scoping through closure • Strong track record carrying enterprise engagements end-to-end • Proven ability to build and scale delivery processes—you've created the playbooks, not just followed them • Passion for the future of software development and genuine excitement about how AI changes the craft of engineering • Experience managing executive client relationships with excellent communication skills across technical and business audiences • Exceptionally high agency; able to operate autonomously in complex, evolving environments • Technical fluency—you can engage credibly with engineers and understand AI/ML concepts

🏖️ Benefits

• Work at the frontier: Partner directly with Anthropic on customer engagements • High-impact work: Help engineering organisations transform how they build software—production-bound systems with real constraints, not innovation theatre • Founding team opportunity: Join as a founding team member where your contributions directly shape how we work and grow • Competitive salary and benefits • Remote flexibility