Application Development Technical Service Engineer

🕒 January 28

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Formerra

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2022

🤝 B2B

🛍️ eCommerce

B2B • Industrial • eCommerce

Formerra is a next-generation specialty materials distributor that supplies engineered resins, elastomers, high-performance polymers and sustainable (bio-based and recycled) solutions to OEMs, processors and manufacturers. The company pairs a global supplier network with technical application support (material selection, troubleshooting, compliance), supply chain optimization and a digital ordering platform (Formerra+) to serve industrial markets such as healthcare, mobility, packaging and building & construction.

📋 Description

• With general supervision, provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results. • Works with targeted and established customers to identify technical specifications required for Formerra customers. • Responsible for internal training of sales associates, furthering their knowledge and understanding of polymers, processing, and design. • Provide training to Formerra customers, OEM’s, and industry events as needed on materials, processing, design, and other industry related topics as needed. • Incorporates Formerra products and services into customer applications across multiple business units. • Work with suppliers to understand and convey OEM material / market needs. • Documentation and preparation of product specifications incorporating Formerra products and services into customer applications. • Manages successful resolution of customer complaints/issues. • Initiates process improvement efforts at key customers • Other duties as assigned

🎯 Requirements

• Bachelor’s Degree required in Chemical Engineering, Plastics or Polymer Engineering, or related discipline • Minimum 5 years completing technical writing, customer support, research, and project management • Complex problem thinking skills in translating customer needs into solutions. • Technical aptitude. • Broad knowledge of solutions, materials and processing. • Self-motivated and team player. • Strong organizational skills required. • Position will require up to 75% travel.

🏖️ Benefits

• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. • Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract. • NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications.