Lead Product Manager

🕒 April 29

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FORM │ Virtual obesity medicine clinic

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

📡 Telecommunications

💰 Series A on 2021-04

Healthcare Insurance • Wellness • Telecommunications

FORM is a virtual obesity medicine clinic that offers personalized, science-based weight loss programs. Patients have access to a Board-certified weight loss physician and a Registered Dietitian to develop a tailored plan that encompasses behavioral health, nutrition, physical activity, and FDA-approved medications, if appropriate. Utilizing the Form Health app, patients can engage in frequent video visits, message their Care Team, and monitor their progress. FORM partners with employers, health plans, and health providers to offer comprehensive obesity care. Their services are covered by national health insurance plans, including Medicare, focusing on a healthier future for their clients.

📋 Description

• You will own Scheduling & Care Access end-to-end, including provider availability, matching, and the scheduling experience across both patient-facing and internal workflows. • Develop a deep understanding of workflows across patients, schedulers, patient coordinators, and providers • Identify the highest-impact jobs-to-be-done to improve access while reducing operational burden • Use data to uncover bottlenecks and opportunities across the scheduling lifecycle • Define the vision, strategy, and roadmap for Scheduling & Care Access in alignment with company goals • Set and drive key metrics such as utilization, time-to-first-appointment, no-show rates, provider load balance, and conversion through scheduling flows • Continuously iterate based on data, experimentation, and feedback • Lead evaluation of third-party scheduling solutions vs. in-house development • Prototype, test, and validate approaches, making recommendations grounded in data and long-term architectural fit • Partner with engineering to shape the evolution of our scheduling platform • Partner closely with engineering and design to ship, learn, and iterate quickly • Prioritize work to maximize impact and reduce feedback cycles • Ensure a high-quality, scalable experience across both patient and internal tools • Translate business and user needs into clear product requirements, user stories, and functional specifications • Lead demos, training, and communication across operations, clinical, commercial, and executive stakeholders • Collaborate on adjacent roadmaps where scheduling intersects with other product and engineering teams

🎯 Requirements

• 7+ years of product management experience, with time on scheduling or logistics products • Healthcare or care delivery experience. You understand clinical workflows, eligibility, and the constraints that make healthcare scheduling materially different. • A bias for driving product decisions with metrics and analytics. • Comfort making and defending build vs. buy decisions, including evaluating third-party vendors and integrating across systems. • Ability to dive into technical problems (APIs, multi-system workflows, integrations across homegrown and third-party software) and communicate clearly across functions in a remote-first environment. • A track record of defining product vision, rallying support around it, and delivering iteratively against that vision. • Self-driven, adaptable, and excited to learn in a rapidly growing startup. • A genuine excitement for making compassionate, evidence-based healthcare accessible. • You believe in small-batch delivery and getting value into users' hands sooner rather than later. You've seen what large releases cost in feedback latency and risk.

🏖️ Benefits

• Competitive salary and equity in a high growth start-up • Comprehensive health benefits (medical, dental, vision) • 401k • Flexible work schedules and paid time off • Paid parental leave