Global Flagship Accounts Manager

Job not on LinkedIn

🕒 March 19

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth. • Develop strategic relationships with key stakeholders, decision-makers, and influencers within the customer organization. • Advocate for the customer internally, ensuring their needs are met across product, service, and support teams. • Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services. • Own and achieve assigned quota and revenue targets by proactively managing the sales pipeline. • Work closely with customers to demonstrate the value of additional software modules, features, or services. • Navigate complex sales cycles within existing accounts, including procurement processes and contract negotiations. • Collaborate with Customer Success and Support teams to resolve customer issues and drive engagement. • Provide insights on best practices and how customers can maximize the value of their investment. • Identify early warning signs of potential churn and proactively address customer concerns. • Provide regular reports on account health, revenue performance, and growth opportunities. • Track and analyze customer buying behavior to refine sales strategies. • Partner with Solution Engineers and Professional Services teams to design tailored solutions for customer needs. • Communicate customer feedback and feature requests to Product Management to drive improvements. • Manage and negotiate contract renewals, ensuring alignment with pricing and licensing models. • Work with Legal and Finance teams to ensure compliance with contract terms and conditions. • Ensure smooth transitions for software license renewals, subscription changes, or professional service engagements.

🎯 Requirements

• Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction. • Drive renewals and expansion opportunities within existing accounts to maximize customer lifetime value. • Ensure high levels of customer satisfaction to reduce churn and drive long-term retention. • Maintain accurate sales forecasts, pipeline management, and CRM records (e.g., Salesforce, HubSpot). • Work cross-functionally with Product, Marketing, Customer Success, and Professional Services teams to align solutions with customer needs. • Stay informed about industry trends, competitor offerings, and emerging technologies.

🏖️ Benefits

• Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. • Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. • Accruent is a leading provider of solutions for unifying the built environment —spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. • Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. • We Are an Equal Opportunity Employer