Senior Customer Solutions Engineer

🔥 17 hours ago

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FORT Robotics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💰 $25M Series B on 2022-07

Robotics • Safety • Technology

FORT Robotics is a company specializing in creating secure and safety-rated control platforms for robots and machines across various industries. Their technology focuses on wireless safety solutions, such as Wireless E-Stop and Safe Remote Control, to ensure secure operation of robots and heavy machinery from a safe distance. FORT's products are utilized to enhance safety in sectors like agriculture, construction, manufacturing, and transportation, enabling the development and integration of autonomous systems while maximizing productivity and reducing risks. Their services and products are designed to provide trusted control across networked environments, making robotic deployment safe, secure, and efficient.

📋 Description

• Lead technical engagements at FORT's most strategic customers, owning integration outcomes for FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms • Define and advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration across diverse customer platforms • Partner with Product and Engineering to translate field insights into roadmap improvements — identify recurring integration friction points and influence product direction

🎯 Requirements

• 4+ years in systems engineering, field applications, or technical integration in robotics or industrial automation • Proven track record leading complex customer integrations from kickoff through deployment with minimal oversight • Demonstrated ability to operate as a senior technical authority — owning outcomes, not just tasks • Ability to travel up to 30%, including international travel

🏖️ Benefits

• Travel to customer sites (up to 25%) to drive integration design, troubleshoot complex implementation challenges, and ensure full functional and safety compliance • Contribute reusable integration guides, field playbooks, and technical documentation that raises the bar for the whole Customer Solutions team