Sales and Customer Support Specialist

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🕒 February 6

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FOUNDRY

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🏢 Enterprise

B2B • Enterprise • Office

FOUNDRY is a flexible coworking space provider in the UK, offering innovative work environments suited for freelancers, startups, and established businesses. With amenities such as coworking lounges, private offices, dedicated desks, meeting rooms, and wellness suites, FOUNDRY promotes a thriving community that enhances productivity and collaboration. Each location is designed to cater to the varying needs of its users, making it an ideal partner for those embracing hybrid work models.

📋 Description

• Establish and nurture relationships with clients, educating them about the advantages of our software and services. • Manage the entire sales cycle, from identifying prospects to conducting compelling product demonstrations and closing deals. • Maintain swift and efficient communication with potential clients, with an emphasis on excellent email correspondence, Zoom, and phone conversations. • Record and manage prospect interactions and follow-ups in our CRM. • Finalize agreements through effective negotiation skills, with a focus on achieving successful sales outcomes.

🎯 Requirements

• Based in the Philippines with consistent availability for a long-term role. • Experience in BPO, SaaS support, or virtual assistant roles. • Comfortable working the US night shift • Exceptional English communication skills, both written and spoken. • Customer-focused, reliable, and detail-oriented. • Comfortable performing both support and sales functions, including conducting software demos and follow-ups. • Strong academic background with an outstanding General Weighted Average (GWA). • Highly organized with excellent time management and communication skills. • Proven ability to work independently in a fast-paced environment and overcome obstacles. • Passion for nonprofits and giving back to the community.

🏖️ Benefits

• Paid Vacation Time: 20 days annually (including 5 days during the Christmas–New Year period). • Paid Sick Time: 5 days annually. • Life Leave: 15 days annually (can be cashed out in December). • Paid Holidays: 7 paid US holidays. • Additional Benefits: Bereavement policy, employee giving programs (Matching Gift Program, Volunteer Grant Program).