Senior Manager – Revenue Cycle Management

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🕒 April 13

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FreedomCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

👥 B2C

🌍 Social Impact

Healthcare Insurance • B2C • Social Impact

FreedomCare is a rapidly growing in-home care provider in the United States, driven by Medicaid funding. The company offers a unique home care service that allows patients to choose their caregivers, who can be a family member or friend, and ensures that caregivers are paid promptly after their shifts through a handy app. Operating across multiple states including New York, Nevada, Missouri, Pennsylvania, and others, FreedomCare focuses on providing trusted care in the comfort of the patient's home, improving satisfaction and reducing hospital visits. Their program stands out for its high customer satisfaction and number of positive reviews, reflecting the impact and effectiveness of their services in enhancing the well-being of both caregivers and patients.

📋 Description

• Lead end-to-end and revenue cycle operations including billing, claims submissions, denial management, accounts receivable and collections • Evaluate existing processes and implement improvements to increase accuracy, efficiency and scalability • Lead the development of modern, scalable revenue cycle infrastructure capabilities to support organizational growth • Oversee billing operations across multiple payer types (Medicaid, managed care, etc.) • Monitor and improve key revenue cycle metrics including days in accounts receivable, denial rates, clean claim rates and collections performance • Implement strategies to reduce aging AR and improve overall cash flow • Create workflows, policies and procedures across revenue cycle operations • Partner with Finance, IT and Operations to evaluate and optimize revenue cycle technology • Implement reporting and dashboards to improve data visibility and operational decision making • Partner with the VP of Finance to support revenue forecasting, financial planning and cash flow projections • Collaborate with Operations, Compliance and IT to ensure alignment between service delivery, payroll and billing • Provide senior leadership with insights into revenue performance, reimbursement trends and operational risks • Lead and develop revenue cycle team members responsible for billing, accounts receivable and collections • Establish performance metrics and accountability structures • Build a foundation of operational excellence, accountability, and continuous improvement.

🎯 Requirements

• Bachelor’s degree in Finance, Healthcare Administration, Business Administration or related field; Master’s degree preferred • 8+ years of progressive experience in healthcare revenue cycle leadership • Experience managing billing and accounts receivable operations in a healthcare environment • Strong experience with Medicaid and government payer billing • Experience improving revenue cycle processes within a growing or complex organization • Deep knowledge of healthcare billing, reimbursement structures and payer regulations • Strong technical aptitude with revenue cycle systems, reporting tools, and process automation • Experience implementing revenue cycle metrics, reporting frameworks and performance dashboards • Experience operating in multi-state healthcare environments • Experience in home care, healthcare services, or value-based healthcare models preferred • Strong analytical and problem-solving skills • Effective communication and collaboration skills.

🏖️ Benefits

• Competitive compensation • Medical benefits • Retirement plans • Wellness programs • Ongoing learning opportunities