Executive Assistant – Operations and Client Support

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🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $800 - $1.6k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Logo of FreedUp

FreedUp

11 - 50 employees

💼 Consulting

📦 Logistics

⚡ Productivity

Consulting • Logistics • Productivity

FreedUp is a company that offers an Executive Assistant Operating System, providing clients with trained executive assistants who manage administrative tasks. They offer a comprehensive onboarding process that includes customized systems, tailored training, and ongoing support to ensure clients' administrative needs are met efficiently. FreedUp specializes in creating personal operating systems for individuals and businesses, utilizing top global talent and minimizing operational friction.

📋 Description

• Manage the founder’s calendar and schedule calls across clients, coaches and internal team members. • Coordinate meetings, sessions and programs involving multiple participants. • Administer the firm’s coaching management system, including client onboarding, engagement offboarding and coach-record maintenance. • Keep clients, coaches and the internal team informed and aligned. • Own internal communications and ensure updates are sent on time. • Set up and manage logistics for coaching courses and group leadership programs. • Support students and participants so they stay on track and succeed. • Prepare client proposals using existing templates and improve those templates over time. • Build and format materials in Canva and Google Slides. • Lead weekly check-in meetings with the founder. • Create and maintain living SOPs for owned responsibilities. • Identify gaps, inefficiencies and inconsistencies and propose practical solutions.

🎯 Requirements

• At least 3 years of experience as an Executive Assistant, Operations Assistant, Virtual Assistant or in a similar support role. • Excellent written and spoken English (C1 or above). • Strong experience with calendar management and multi-party scheduling. • Comfortable learning and administering new software systems, such as a CRM, client management tool or learning platform. • Working knowledge of Canva and Google Slides. • Clear, professional written communication for both clients and internal teams. • Proactive and solution-oriented: you ask good questions, flag what doesn’t make sense, and suggest what to do about it. • Comfortable working with some ambiguity in a small, growing business. • Responsive and timely during agreed working hours that overlap with US Central Time. • Reliable high-speed internet and a quiet home office setup. • Experience supporting a coaching, consulting, training or education business is a nice-to-have. • Experience administering online courses or learning management systems is a nice-to-have. • Experience preparing proposals or sales materials is a nice-to-have. • Experience working with nonprofits or mission-driven organizations is a nice-to-have. • Experience writing and maintaining SOPs is a nice-to-have. • Comfortable using AI tools to work faster and smarter is a nice-to-have. • Familiarity with Google Workspace, Slack and Zoom is a nice-to-have.

🏖️ Benefits

• International experience • Opportunity to work remotely from anywhere • Supportive and collaborative team environment • Learning and development opportunities • Potential Performance Bonuses • PTO • HMO after 3 months

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