Freelance Latin America
HR Tech • B2B • Recruitment
Freelance Latin America is a staffing solution that connects businesses with top-tier, bilingual remote professionals from South America. By providing a fully managed service, they handle all aspects of hiring, including recruitment, onboarding, and payroll, offering companies cost-effective staffing solutions without compromising quality. Their services cater to various industries, enabling organizations to benefit from exceptional talent while maintaining time zone compatibility and easy communication.
Customer Service Representative
Job not on LinkedIn
November 22
Freelance Latin America
HR Tech • B2B • Recruitment
Freelance Latin America is a staffing solution that connects businesses with top-tier, bilingual remote professionals from South America. By providing a fully managed service, they handle all aspects of hiring, including recruitment, onboarding, and payroll, offering companies cost-effective staffing solutions without compromising quality. Their services cater to various industries, enabling organizations to benefit from exceptional talent while maintaining time zone compatibility and easy communication.
📋 Description
• Assisting customers by answering questions • Resolving issues and providing accurate information • Handling inquiries via phone, email, live chat, or in person • Documenting customer interactions in CRM systems • Engaging with customers to gather feedback • Guiding customers through troubleshooting steps
🎯 Requirements
• Strong communication and active listening skills • Patience, adaptability, and problem-solving abilities • Familiarity with customer service software • Conflict resolution techniques • Basic sales or upselling strategies
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