Commercial Insurance Specialist

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Fresh Prints

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

• Serve as the primary operational and account servicing support for one or more Risk Advisors, ensuring seamless management of commercial insurance accounts. • Prepare, review, and process commercial insurance submissions, quotations, proposals, renewals, endorsements, and policy changes. • Coordinate directly with insurance carriers and underwriters on new business, renewals, policy revisions, subjectivities, and outstanding requirements. • Support the placement and servicing of commercial insurance policies, including General Liability (GL), Property, Workers' Compensation (WC), Commercial Auto, Umbrella, and other commercial coverages. • Prepare, review, and issue Certificates of Insurance (COIs), endorsements, evidence of coverage documents, and other policy-related documentation. • Review policies for accuracy and completeness, ensuring coverage terms, limits, and endorsements align with client requirements. • Gather, organize, and validate client information required for submissions, applications, renewals, and carrier requests. • Maintain accurate records across insurance management systems, CRMs, and carrier portals. • Manage and monitor billing-related items with clients and carriers, escalating discrepancies when necessary. • Track outstanding policy requirements, carrier subjectivities, compliance items, and renewal timelines. • Draft and send professional communications to clients, carriers, and underwriters on behalf of Risk Advisors. • Conduct quality reviews of work completed by junior assistants or support staff, when applicable. • Identify opportunities to improve servicing workflows, documentation standards, and operational efficiency.

🎯 Requirements

• Strong hands-on experience servicing U.S. commercial insurance accounts. • Proven experience working directly with insurance carriers and underwriters on commercial lines business. • Experience supporting manually underwritten commercial policies, including submissions, follow-ups, negotiations, and revisions. • Strong knowledge of commercial insurance coverages, including: • General Liability (GL) • Commercial Property • Workers' Compensation (WC) • Commercial Auto • Umbrella/Excess Liability • Experience handling renewals, endorsements, certificates of insurance (COIs), policy checking, and account servicing activities. • Advanced understanding of insurance terminology, policy documentation, and commercial insurance workflows. • Hands-on experience with insurance management systems and agency management platforms (AMS). • Strong written and verbal communication skills with the ability to interact professionally with clients, carriers, and underwriters. • Exceptional attention to detail and commitment to accuracy.

🏖️ Benefits

• Competitive salary • Opportunity to build valuable skills in the insurance industry • Stable, long-term remote position • Supportive team environment with training provided • Growth potential for high performers