Lead Risk Advisor

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🕒 February 26

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Fresh Prints

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

• Serve as the primary operational support for one or more Risk Advisors (Account Managers), ensuring seamless day-to-day account management. • Lead the preparation and review of insurance quotations, proposals, renewals, and endorsements for accuracy and completeness. • Oversee accurate data entry and maintenance across web-based insurance systems, CRMs, and editable PDFs. • Maintain, audit, and update client records and policy information in the CRM to ensure data integrity. • Prepare, review, and issue certificates of insurance and other policy-related documents. • Gather, organize, and validate client data for insurance applications and supporting documentation. • Manage and monitor billing processes with both clients and insurance carriers, flagging discrepancies proactively. • Track and follow up on outstanding documentation, policy subjectivities, and compliance requirements. • Draft, review, and send professional client and carrier communications on behalf of the Risk Advisor. • Act as a quality checkpoint by reviewing work completed by junior assistants or support staff, when applicable. • Identify process improvements and best practices to enhance efficiency and client experience.

🎯 Requirements

• Strong experience with commercial and business insurance (required). • Proven experience working directly with underwriters on manually underwritten commercial policies, including submissions, follow-ups, and revisions. • Advanced knowledge of insurance terminology, documentation, and workflows. • Hands-on experience with insurance management systems and CRMs. • Proven track record of managing multiple client accounts with high service standards. • Leadership mindset with the ability to take ownership and guide others when needed. • Highly motivated, detail-oriented, and quality-focused. • High learning agility, adaptability, and problem-solving ability. • Strong work ethic, reliability, and accountability. • Proactive and comfortable working closely with Risk Advisors in a senior support capacity. • Enthusiasm for continuous learning and going above and beyond for clients. • Front experience is a plus.

🏖️ Benefits

• Competitive salary • Opportunity to build valuable skills in the insurance industry • Stable, long-term remote position • Supportive team environment with training provided • Growth potential for high performers