Operations Manager

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🔥 0 minutes ago

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Logo of Fresh Prints

Fresh Prints

11 - 50 employees

Founded 2013

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

• Fully own a part of our supply chain. That includes any projects, requests from other functions, headcount planning, helping the team realise its full potential and making it future-proof • Managing a team of Ops Associates • Managing communications with vendors & customers • Managing escalations from the team and solving logistical issues • Setting and tracking team metrics • Make sure all goals are reached • One-on-one meetings with your direct reports and with your manager

🎯 Requirements

• A total of 5 years of experience in operations, of which 2+ are in a team lead/people manager role • Strong analytical and organisational skills • Able to make decisions without direct supervision • Ability to negotiate positive outcomes • Fluency in English and excellent communication skills • This role requires someone who is comfortable working night shifts

🏖️ Benefits

• Health insurance • Mental Health Benefits • Learning opportunities • Working in a great culture

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