Property Management Specialist

Job not on LinkedIn

🔥 12 hours ago

🌐 Philippines, India – Remote

🇵🇭 Philippines – Remote 🇮🇳 India – Remote

💵 $700 / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Fresh Prints

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

• Respond to prospect and resident inquiries through email, CRM platforms, and other digital channels. • Handle incoming inquiries, follow up with prospects, answer initial questions, and schedule virtual, in-person, and self-guided property tours. • Resolve routine resident questions independently and escalate urgent, sensitive, or property-specific issues. • Maintain accurate records of inquiries, follow-ups, lead statuses, tour outcomes, and leasing activities. • Assist with application follow-ups, documentation, conditional approvals, guarantor workflows, and lease preparation. • Use approved templates and brand guidelines to ensure clear, accurate, grammatically correct communication. • Assist onsite teams with remote administrative tasks, resident communications, package-delivery inquiries, and team coordination. • Track key performance metrics, prepare recurring reports, document meetings, and maintain records of decisions and action items. • Collaborate with property management, marketing, compliance, maintenance, operations, and IT teams. • Identify opportunities to improve response times, workflows, customer satisfaction, and operational efficiency.

🎯 Requirements

• High school diploma or equivalent; a college degree or coursework is preferred. • At least 2 years of experience in customer service, property management, leasing, call center operations, administrative support, or a related field. • Experience supporting U.S.-based customers or teams in a remote environment is preferred. • Excellent written English, including grammar, spelling, punctuation, and professional email communication. • Strong verbal communication skills and the ability to handle customer conversations confidently. • Intermediate proficiency in Microsoft Office 365, including Outlook, Word, Teams, and Excel. • Experience with CRM platforms, Yardi, or property management software is an advantage. • Strong organizational skills and the ability to manage multiple communication queues, properties, and deadlines. • Good judgment, empathy, problem-solving skills, and the ability to handle sensitive situations professionally. • Ability to work independently, take ownership of tasks, and follow through without constant supervision. • Comfortable learning new software, following established procedures, and escalating issues when necessary. • Reliable internet connectivity and a professional remote workspace. • Availability to work a schedule aligned with U.S. Pacific Time. • A customer-first mindset with a strong focus on service quality. • Excellent attention to detail and a high standard of written communication. • A proactive approach to problem-solving and follow-ups. • Strong ownership and accountability for assigned responsibilities. • The ability to prioritize tasks and adapt to changing business needs. • A collaborative attitude and willingness to continuously improve processes.