FRONTLINE CALL CENTER
201 - 500 employees
Founded 2012
Frontline, offre servizi Inbound e Outbound professionali a numerosi clienti, ponendosi come uno dei leader del mercato dell’ICT.
Tech Savvy Phone Representative
Job not on LinkedIn
🔥 54 minutes ago
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FRONTLINE CALL CENTER
201 - 500 employees
Founded 2012
Frontline, offre servizi Inbound e Outbound professionali a numerosi clienti, ponendosi come uno dei leader del mercato dell’ICT.
📋 Description
• Assist customers with ISP troubleshooting and connectivity issues • Escalate technical concerns to the appropriate departments when necessary • Resolve customer issues efficiently while maintaining a professional and friendly tone • Provide professional, patient, and solutions-oriented support • Strong troubleshooting skills and ability to stay calm under pressure • Excellent written and verbal communication • Comfortable multitasking across multiple screens and tools
🎯 Requirements
• Open availability (24/7) ; schedules will be assigned after training • Previous Customer Service experience (high call volume preferred) • Strong communication and de-escalation skills • Excellent attention to detail and ability to multitask • Basic technical ability (install/uninstall programs, troubleshoot equipment) • Prior Call Center or remote work experience • Basic Technical Support experience
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