CAT Claims Specialist

🕒 December 30, 2025

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Logo of Frontline Insurance

Frontline Insurance

501 - 1000 employees

Founded 1998

👥 B2C

💸 Finance

B2C • Finance

<Frontline Insurance> Frontline Insurance is a consumer-focused home and property insurance provider offering personalized, state-specific coverage and home protection solutions across southeastern U. S. markets. The company emphasizes agent distribution, claims support, emergency services, and customer-facing digital tools (agent/customer logins, claims upload, payments), positioning itself as a partner for homeowners managing the health and risk of their properties.

📋 Description

• Investigate and verify loss details to determine coverage under the policy. • Manage the full claims process, including fact-gathering, policy analysis, coverage recommendations, and issuing payments within authority. • Coordinate property inspections and maintain consistent communication with insureds throughout the claim lifecycle. • Determine appropriate investigative steps and engage external experts when necessary. • Review claim documentation to establish facts and make timely decisions. • Maintain thorough documentation of all claim activities and communications. • Monitor and respond promptly to emails, calls, and inquiries. • Establish and update reserves based on claim developments. • Communicate clearly with all parties involved—insureds, adjusters, attorneys, and contractors—to provide updates and resolve inquiries. • Submit timely reserve and payment approvals and escalate for management review as needed. • Draft Reservation of Rights or denial letters, subject to managerial approval. • Identify claims suitable for mediation or appraisal and initiate alternative dispute resolution processes. • Attend mediations and leverage negotiation skills to resolve disputed claims. • Oversee the appraisal process to ensure timely and effective resolution.

🎯 Requirements

• Bachelor’s degree in related field preferred • Minimum of 3 years of experience in Property & Casualty Insurance or equivalent of combination of education and experience • Maintain a Florida 620/720 License; ability to obtain Alabama, North Carolina, South Carolina, Virginia, and Georgia licenses within 90 days of hire • Proficient in Microsoft programs

🏖️ Benefits

• Remote work schedule! • Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). • Financial Security: 401k Retirement Plan with a generous match. • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

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