Project Manager – FMS Helix AI

October 18

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Frontline Managed Services

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B2B • Cybersecurity • SaaS

Frontline Managed Services is a global provider specializing in Revenue Cycle and Managed IT Services tailored for legal and professional services firms. With a focus on leveraging advanced technology to enhance service delivery, the company offers scalable solutions aimed at improving revenue, profitability, and operational efficiency for firms worldwide. Their innovations are particularly attuned to the specific needs of the legal sector, providing comprehensive support that includes IT legal operations, cybersecurity, network monitoring, and application development. Frontline Managed Services integrates state-of-the-art technology platforms and possesses extensive expertise to help legal firms achieve superior market performance and profitability.

1001 - 5000 employees

🤝 B2B

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Planning the work of the project team and achieving overall quality, schedule and cost targets. • Responding to escalation of issues from project team members. • Ensuring that project milestones are met and reported. • Coordinating closely with the assigned technical lead for quality assurance / quality control (QA/QC) functions and in the development of deployment specific engineering documentation. • Providing information and support to other organizations within the company, pertaining to the project. • Conducting the following functions for each assigned project: Creation of the project plan. • Coordination and execution of all client written and verbal communications. • Working with Procurement to procure hardware and software necessary to the project. • Ordering and coordination of 3rd party services (i.e. ISP, utilities, etc.). • Coordination with engineering team leads (ETLs) in selection of field engineering resources. • Assignment of project tasks in the service delivery system. • Escalation and communication of issues and changes affecting the project. • Initiating the billing process and closure of the project upon completion.

🎯 Requirements

• 5+ years of Experience • Project management skills • Technical Aptitude • Legal Tech Specific Knowledge • Client facing skillsets • Exceptional and Effective Communicator • Exceptional Organizational Skills • Exceptional Attention to Detail

🏖️ Benefits

• Fully remote