ACTIVE SCALE WMS Consultant

November 25

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Fulfillment IQ

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B2B • SaaS • eCommerce

Fulfillment IQ is an award-winning supply chain technology consultancy that helps eCommerce brands and enterprises optimize fulfillment and logistics through software development, WMS implementations, systems integrations, and fractional supply‑chain leadership. They deliver custom fulfillment platforms (FIQ Tech), implementation and integration services, audits (PPX Check), and ongoing consulting to improve post-purchase experience, warehouse efficiency, and scalability using modern tech stacks, APIs, and AI-driven automation.

51 - 200 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

📋 Description

• The Manhattan ACTIVE SCALE WMS Consultant is responsible for leading the SCALE WMS implementation, will actively participate in the SCALE WMS design, configuration and WMS implementation projects. • Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique business activity requirements of the client. • Perform system configuration of Manhattan Associates SCALE WMS. • Collaborate with client’s team during software design process to understand business requirements, Issues, and changes to existing functionalities. Architecture and Development. • Documentation of Requirements, SOP documents creation. • Translate the user requirements into functional and technical design, application configuration. • Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures. • Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system. • Facilitate and support functional and user acceptance testing. • Troubleshoot operational and technical issues within SCALE and integrations. • Drive operational efficiency through people, process, and technical improvements. • Coordinate with Manhattan Associates development and support teams as needed.

🎯 Requirements

• 2 + years’ experience of Manhattan Scale implementations. • Strong understanding of Supply chain Principles with expertise in Warehouse management. • Complete understanding of inbound, inventory, and outbound in a warehouse. • PL/SQL expertise, Cloud Basic Understanding. • Hands-on with SSRS, MHE, New Site rollout, Automation. • Good knowledge of implementing and supporting ERP integration with SCALE. • Ability to provide front-line support to warehouse staff from training through daily support. • Experience troubleshooting Manhattan WMS and LMS applications. • Extensive hands-on experience supporting Manhattan SCALE WMS in high-volume, multiple warehouses, and multiple building operations.

🏖️ Benefits

• Employee Health: While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program. • Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws. • Retirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plans. • Professional Growth: We provide a dedicated learning and development budget to support your career growth. • Flexible Work: You will have access to flexible work hours and remote flexibility. • Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program. • Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture.