MAWM Implementation Manager

🕒 April 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Fulfillment IQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Fulfillment IQ is an award-winning supply chain technology consultancy that helps eCommerce brands and enterprises optimize fulfillment and logistics through software development, WMS implementations, systems integrations, and fractional supply‑chain leadership. They deliver custom fulfillment platforms (FIQ Tech), implementation and integration services, audits (PPX Check), and ongoing consulting to improve post-purchase experience, warehouse efficiency, and scalability using modern tech stacks, APIs, and AI-driven automation.

📋 Description

• Lead end-to-end MAWM implementations across planning, design, build, testing, and deployment phases. • Go beyond traditional delivery by understanding how WMS interacts within the broader supply chain ecosystem (ERP, OMS, TMS, MHE/WCS). • Collaborate with business stakeholders, product owners, and engineering teams to define: • Warehouse processes (Inbound, Outbound, Inventory, Returns) • System workflows and user journeys • Integration points and dependencies across systems • Drive solution design and configuration strategies within MAWM, including functional modules and workflows. • Oversee integration design, including APIs, ProActive extensibility, and data mapping across host systems. • Ensure alignment between warehouse operations and system capabilities for scalable and efficient execution. • Act as a bridge between operations, engineering, and business teams to ensure solutions are practical, scalable, and technically sound. • Manage project timelines, risks, dependencies, and stakeholder communication throughout the implementation lifecycle. • Support testing (SIT/UAT), cutover planning, go-live, and post-implementation stabilization.

🎯 Requirements

• 6-8 years of experience in WMS implementations, with strong expertise in Manhattan Active WMS (MAWM). • Proven experience leading end-to-end MAWM implementation programs. • Strong understanding of warehouse operations and distribution processes. • Demonstrated knowledge of MAWM architecture, APIs, ProActive framework, and configuration tools. • Experience with system integrations involving ERP, OMS, TMS, and MHE/WCS systems. • Ability to think in terms of end-to-end supply chain systems, not just isolated warehouse processes. • Strong program management, stakeholder management, and cross-functional leadership skills. • Excellent analytical, problem-solving, and communication abilities.

🏖️ Benefits

• Comprehensive health and dental coverage for you and your family (region-specific plans) • Employee wellness programs where applicable • Competitive paid time off (PTO), sick leave, and public holidays • Flexible leave policies that respect local labor standards • Retirement savings programs and employer contributions • Region-specific plans (401(k) in the U.S., CPP and supplementary plans in Canada) • Dedicated learning and development budget • Support for skills development, leadership growth, and career progression • Remote and hybrid work options • Flexible working hours aligned to role and client needs • Equipment and workstation allowances • Internet and business travel reimbursements • Employee stock options (ESOP), where applicable • Team events, meetups, and company offsites