GTM AI Engineer

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3 days ago

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Fullbay

SaaS • Enterprise • Transport

Fullbay is a comprehensive software solution designed specifically for diesel repair shops and other heavy-duty repair operations. The company offers a range of tools to streamline various aspects of shop management, including estimates and invoices, service order workflow, inventory management, and customer communication. Fullbay integrates with accounting systems for seamless bookkeeping and supports two-way texting between customers and shops. It also provides specialized repair software for fleet maintenance, mobile operations, and specific industries such as agricultural and emergency vehicles. With features like reporting, MOTOR integration for repairs, and secure cloud-based data, Fullbay aims to maximize shop efficiency and enhance profitability while contributing to safer roads.

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🚗 Transport

💰 Venture Round on 2019-05

📋 Description

• Partner across Marketing, Sales, and Customer Success to identify bottlenecks, manual processes, and data gaps that can be solved with AI or automation. • Act as the internal AI advisor for the GTM organization — help each function understand where AI creates leverage (e.g., lead scoring, personalized outreach, content generation, onboarding automation). • Curate internal knowledge: share AI best practices, trends, and tools; host quarterly “AI in GTM” workshops to showcase successful pilots and learnings. • Design and run a repeatable AI pilot framework for the GTM org — evaluate new tools, plan proofs-of-concept, track impact, and scale wins across departments. • Develop lightweight automations and AI workflows using platforms like Zapier, Make, n8n, Salesforce Flow, or custom scripts. • Partner with RevOps, Data, Product, and GTM teams to ensure seamless integrations with core systems (CRM, marketing automation, support, analytics). • Maintain a prioritized backlog of AI experiments aligned with GTM priorities and revenue impact. • Build, test, and deploy AI-powered workflows that: Automate lead routing, scoring, and enrichment. • Generate personalized prospect or customer content (emails, outreach, onboarding materials). • Summarize calls, extract insights, and populate CRM notes via transcription and NLP tools. • Identify churn risks or expansion opportunities using predictive AI models. • Architect end-to-end data and automation flows across the GTM stack — ensuring accuracy, scalability, and compliance. • Define clear success metrics for AI pilots (time saved, cost reduction, deal velocity, NPS improvement). • Build dashboards that track adoption, impact, and ROI across the GTM org. • Regularly present insights, outcomes, and next steps to GTM leadership. • Build internal documentation, playbooks, and enablement sessions to help non-technical users become AI-fluent. • Serve as a bridge between technical builders and GTM operators — translating business problems into technical workflows. • Continuously optimize workflows based on usage data and feedback. • Document and productize successful workflows for reuse across teams. • Adheres to all confidentiality and compliance regulations. • Performs other duties as assigned.

🎯 Requirements

• 3–5 years’ experience in GTM operations, marketing ops, sales ops, or RevOps, with demonstrated hands-on experience in automation and tooling. • 1 year minimum of experience with AI automation workflows • Technical fluency with AI platforms, APIs, and workflow builders (Zapier, Make, n8n, HubSpot, Salesforce, ChatGPT API, etc.). • Experience leading AI or automation initiatives that streamline processes across Marketing, Sales, or CS.

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