Channel Manager – 6-Month FTC

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FullFibre Limited

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

🤝 B2B

🏛️ Government

Telecommunications • B2B • Government

FullFibre Limited is a UK-based wholesale full-fibre network builder (an alternative network or 'altnet') that designs, builds and operates FTTP (full-fibre) infrastructure focused on small and medium-sized towns often overlooked by larger suppliers. Operating a wholesale-only model, FullFibre partners with ISPs, carriers, mobile network operators and local authorities to provide ultrafast, reliable broadband and carrier-grade transmission capacity. The company has secured Project Gigabit contracts, formed partnerships and mergers with other fibre providers, and positions itself as a backbone for social and economic development in the regions it serves.

📋 Description

• Act as the primary day-to-day contact for all wholesale partners operating across the FullFibre network. • Build and maintain strong, trusted relationships with key partner stakeholders. • Manage partner queries and requests, ensuring timely resolution through effective internal coordination. • Conduct regular trading reviews with wholesale partners to review performance, opportunities, challenges, and growth plans. • Monitor partner sales performance, identifying trends, risks, and opportunities to improve results. • Support partners in understanding products, propositions, processes, and network developments. • Ensure partners receive regular communications regarding product launches, operational changes, pricing updates, and network expansion. • Identify, engage, and onboard new wholesale partners to increase network utilisation and sales volumes. • Manage the onboarding journey for new partners, coordinating activity across internal departments to ensure successful launches. • Develop and maintain a pipeline of prospective wholesale partners. • Represent FullFibre in commercial discussions, industry events, partner meetings, and growth opportunities. • Support the negotiation and implementation of commercial initiatives designed to drive wholesale growth. • Work closely with Sales, Marketing, Product, Customer Operations, Service Delivery, Finance, and Network teams to support wholesale partner success. • Act as the voice of wholesale partners internally, ensuring feedback and improvement opportunities are captured and actioned. • Coordinate internal stakeholders to deliver partner requirements and enhance partner experience. • Support the development and implementation of processes that improve wholesale efficiency and scalability. • Work collaboratively with the Zzoomm ISP business to identify and execute initiatives that drive B2B sales growth. • Support the development of strategic partnerships that create new revenue opportunities across both residential and business markets. • Assist in the creation and delivery of sales campaigns, referral programmes, and commercial initiatives that increase customer acquisition. • Provide market intelligence and partner feedback to support future proposition development. • Own and manage the Partner Rates programme. • Develop strategies to increase awareness, participation, and sales generated through the programme. • Recruit and support new Partner Rates members, including businesses, community organisations, and local advocates. • Monitor programme performance and provide regular reporting on effectiveness, sales contribution, and growth opportunities. • Work with Marketing and Sales teams to enhance promotional materials, communications, and engagement activity. • Produce regular reports and performance dashboards for wholesale partners and internal stakeholders. • Analyse sales, trading, and partner performance data to identify opportunities for improvement. • Maintain accurate records of partner activity, pipeline progression, and commercial initiatives. • Provide regular updates and recommendations to senior leadership regarding wholesale channel performance.

🎯 Requirements

• Experience in account management, channel management, partnerships, wholesale, telecommunications, or business development. • Strong relationship management and stakeholder engagement skills. • Commercially minded with the ability to identify and develop growth opportunities. • Excellent communication and presentation skills. • Strong organisational skills with the ability to manage multiple priorities. • Experience working cross-functionally across operational and commercial teams. • Strong analytical and reporting capability. • Experience within telecoms, broadband, wholesale connectivity, or ISP environments. • Knowledge of wholesale broadband products and channel partner models. • Experience managing referral, affiliate, reseller, or partner programmes. • Understanding of B2B sales environments and partner-led acquisition channels

🏖️ Benefits

• Competitive base salary up to £35,000 with limitless commission (OTE circa 70K) • 25 days’ paid holiday plus bank holidays • A day off for your birthday • Pension Scheme • Life assurance • Private BUPA Healthcare • £500 Employee Referral Scheme • Enhanced family friendly policies • Zzoomm Employee broadband perks inc family & friends • Working with us, you will learn new skills on the job, diversify your abilities and enjoy building a new future for the UK’s broadband network.