UX Researcher

Job not on LinkedIn

🔥 0 minutes ago

🇵🇹 Portugal – Remote

💵 €4.1k - €5.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fundraise Up

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤲 Charity

💳 Fintech

☁️ SaaS

Charity • Fintech • SaaS

Fundraise Up is a digital platform that revolutionizes the way nonprofits conduct online fundraising. It offers a suite of tools designed to enhance donor engagement and boost conversion rates, including optimized campaign pages, a checkout system, and pre-built UI components. Fundraise Up supports global fundraising with multi-language capabilities and provides comprehensive security features to protect both donor data and the fundraising process. It integrates seamlessly with various platforms and uses artificial intelligence to personalize the donation experience. Its mission is to maximize donations for causes worldwide through innovative technology and strategic partnerships with nonprofits.

📋 Description

• Act as a UX Research evangelist and change agent by identifying opportunities, coaching colleagues, and launching initiatives • Own and grow the UX Research practice within the Design team • Build a pragmatic research process and enable designers to conduct suitable research independently • Create clear quality guardrails without becoming a bottleneck • Lead high-impact research end-to-end from intake brief and methodology through conducting, analysis, synthesis, presentation, and action planning • Select appropriate research methods based on uncertainty, business goals, and timeline • Independently manage tools/data access, participant scheduling, confirmations, session logistics, note-taking, and documentation • Collaborate with Product Analytics to connect quantitative and qualitative evidence • Experiment with moderated, unmoderated, and AI-enabled research methods • Represent user needs and constraints in product decisions • Work as the dedicated UX Research expert within the Research Team alongside Product and Marketing Researchers • Collaborate with Product, Design, and Analytics teams

🎯 Requirements

• Proven experience running research end-to-end with high ownership • Experience working across both B2C and B2B products and audiences • Fluent English; all participants are English-speaking, and you moderate and present in English • Regularly collect input from Sales, CS, Support, Marketing, and Analytics and turn it into testable research questions • High research quality bar, including correct research methods, structured methodology, predictable timelines, and ethical practice • Experience using recruiting platforms and handling research logistics independently • Ability to use AI tools for operations and synthesis while maintaining human judgment and methodological rigor • Ability to maintain a research radar across internal learnings, market/competitor moves, and UX/product sources • Already using AI meaningfully in professional work • Exceptional empathy, respect, sensitivity, and high ethical standards when working with participants • NN/g certifications are a strong plus • Academic/scientific research background, including graduate/PhD track, is a strong plus • PostHog/Tableau or similar analytics tools are a strong plus • Productboard or similar insights repository tools are a strong plus • Mentoring/teaching experience is a strong plus

🏖️ Benefits

• Equity options • Private medical insurance for the employee and their family • 22 paid vacation days per year • Up to 14 paid public holidays per year • 5 company-paid sick leave days • English learning courses • Relevant professional education • Gym or swimming pool • Home Office Setup Assistance for furniture and other workspace items • Co-working • Remote working • €50 monthly allowance for internet and mobile phone expenses