UX Researcher

Job not on LinkedIn

🔥 0 minutes ago

🇷🇸 Serbia – Remote

💵 дин.351.5k - дин.445k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fundraise Up

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤲 Charity

💳 Fintech

☁️ SaaS

Charity • Fintech • SaaS

Fundraise Up is a digital platform that revolutionizes the way nonprofits conduct online fundraising. It offers a suite of tools designed to enhance donor engagement and boost conversion rates, including optimized campaign pages, a checkout system, and pre-built UI components. Fundraise Up supports global fundraising with multi-language capabilities and provides comprehensive security features to protect both donor data and the fundraising process. It integrates seamlessly with various platforms and uses artificial intelligence to personalize the donation experience. Its mission is to maximize donations for causes worldwide through innovative technology and strategic partnerships with nonprofits.

📋 Description

• Act as a UX Research evangelist and change agent by identifying opportunities, coaching colleagues, and launching initiatives • Own and grow the UX Research practice for the Design team • Build a pragmatic research process and enable designers to conduct appropriate research independently • Establish clear quality guardrails without becoming a bottleneck • Lead high-impact research end-to-end: intake brief, methodology, conducting research, analysis, synthesis, presentation, and action planning • Select appropriate methods including interviews, usability tests, concept tests, surveys, desk research, and competitive scans • Independently manage tools, data access, participant scheduling, session logistics, note-taking, and documentation • Collaborate with Product Analytics to connect quantitative and qualitative evidence • Experiment with moderated, unmoderated, and AI-enabled research methods • Ensure user needs and constraints are represented in product decisions

🎯 Requirements

• Proven experience running research end-to-end with high ownership • Experience working across both B2C and B2B products and audiences • Fluent English — all participants are English-speaking; you moderate and present in English • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc. • Use AI tools to speed up ops and synthesis while keeping human judgment and methodological rigor • Already using AI meaningfully in your work; ability to use tools such as Claude • Maintain a research radar across internal learnings, market/competitor moves, and high-signal UX/product sources • Exceptional empathy, respect, sensitivity, and high ethical standards • Fluent Russian and English • NN/g certifications, academic/scientific research background, PostHog/Tableau, Productboard, and mentoring/teaching are strong pluses, not required

🏖️ Benefits

• Private medical insurance for the employee and their family • 20 paid vacation days per year • 15 paid public holidays per year • 5 company-paid sick leave days • English learning courses • Relevant professional education • Gym or swimming pool • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace • Co-working • Remote working • Equity options