UX Researcher

Job not on LinkedIn

🔥 0 minutes ago

🇪🇸 Spain – Remote

💵 €40k - €62.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 21%

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🗣️🇷🇺 Russian Required

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Logo of Fundraise Up

Fundraise Up

51 - 200 employees

🤲 Charity

💳 Fintech

☁️ SaaS

Charity • Fintech • SaaS

Fundraise Up is a digital platform that revolutionizes the way nonprofits conduct online fundraising. It offers a suite of tools designed to enhance donor engagement and boost conversion rates, including optimized campaign pages, a checkout system, and pre-built UI components. Fundraise Up supports global fundraising with multi-language capabilities and provides comprehensive security features to protect both donor data and the fundraising process. It integrates seamlessly with various platforms and uses artificial intelligence to personalize the donation experience. Its mission is to maximize donations for causes worldwide through innovative technology and strategic partnerships with nonprofits.

📋 Description

• Act as a UX Research evangelist and change agent by identifying opportunities, coaching colleagues, and launching initiatives • Own and grow the UX Research practice within the Design team • Build a pragmatic research process and enable designers to conduct appropriate research independently • Create clear quality guardrails without becoming a bottleneck • Lead high-impact research end-to-end: intake brief, methodology, research, analysis, synthesis, presentation, and action planning • Select appropriate research methods based on uncertainty, business goals, and timeline • Independently manage tools/data, participant recruitment and scheduling, session logistics, note-taking, and documentation • Partner with Product Analytics to connect quantitative and qualitative evidence • Experiment with moderated and unmoderated testing and AI-enabled methods such as synthetic users • Ensure user needs and constraints are represented in product decisions

🎯 Requirements

• Proven experience running research end-to-end with high ownership • Experience working across both B2C and B2B products and audiences • Fluent English — all participants are English-speaking; you moderate and present in English • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc. • Use AI tools to speed up ops and synthesis while keeping human judgment and methodological rigor • Already using AI meaningfully in your work • Exceptional empathy and care for participants, with high ethical standards • Russian and English fluency highlighted in the posting • NN/g certifications, academic/scientific research background, PostHog/Tableau, Productboard, and mentoring/teaching are strong pluses, not required

🏖️ Benefits

• Equity options • Private medical insurance for the employee and their family • 23 paid vacation days per year • 11+ paid public holidays per year • 5 company-paid sick leave days • English learning courses • Relevant professional education • Gym or swimming pool • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace • Co-working • Remote working

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