Project Manager – Salesforce

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October 8

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fusionSpan

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SaaS • Enterprise • Non-profit

fusionSpan is a strategic consulting firm specializing in technology solutions for nonprofit and membership organizations. They offer a comprehensive suite of services including Salesforce implementations, managed services, and digital experience design. The company assists organizations in selecting technology to meet their needs, provides ongoing support and training, and utilizes fusionConnect, a cloud-based Integration Platform as a Service (iPaaS), to streamline integrations. As a Certified Salesforce Implementation Partner, fusionSpan leverages its expertise to maximize client engagement and operational efficiency.

51 - 200 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

🤝 Non-profit

📋 Description

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients. • Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client. • Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement. • Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success. • Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements. • Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly. • Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence. • Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively. • Maintain high levels of client satisfaction by delivering seamless project experiences. • Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base. • Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.

🎯 Requirements

• Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes. • Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment. • Experience managing project risks and controlling scope, budget, and schedule. • Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills. • Detail-oriented and highly organized

🏖️ Benefits

• Comprehensive Health insurance • Supplementary Health Drug Coverage • Paramedical Coverage • Expanded Dental & Vision • Life Insurance • Long Term Disability • Accidental Death & Dismemberment insurance • Retirement savings match • 15 days of paid vacation – increases with tenure • 10 paid federal holidays