fusionSpan
51 - 200 employees
Founded 2011
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
fusionSpan is a strategic consulting firm specializing in technology solutions for nonprofit and membership organizations. They offer a comprehensive suite of services including Salesforce implementations, managed services, and digital experience design. The company assists organizations in selecting technology to meet their needs, provides ongoing support and training, and utilizes fusionConnect, a cloud-based Integration Platform as a Service (iPaaS), to streamline integrations. As a Certified Salesforce Implementation Partner, fusionSpan leverages its expertise to maximize client engagement and operational efficiency.
Salesforce Business Analyst – LATAM
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🔥 1 minute ago
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fusionSpan
51 - 200 employees
Founded 2011
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
fusionSpan is a strategic consulting firm specializing in technology solutions for nonprofit and membership organizations. They offer a comprehensive suite of services including Salesforce implementations, managed services, and digital experience design. The company assists organizations in selecting technology to meet their needs, provides ongoing support and training, and utilizes fusionConnect, a cloud-based Integration Platform as a Service (iPaaS), to streamline integrations. As a Certified Salesforce Implementation Partner, fusionSpan leverages its expertise to maximize client engagement and operational efficiency.
📋 Description
• Conduct comprehensive business and technical analysis across all Innovation Lab products, including fusionCore and all accelerators. • Translate approved product direction into clear functional and technical requirements by analyzing customer workflows, business rules, and system behavior. • Support product build efforts by clarifying requirements, answering questions during development and testing, and validating completed work. • Serve as a primary owner for Product Support inquiries, performing root-cause analysis across configurations, data, and system behavior to diagnose and resolve product issues. • Create and maintain product documentation, including functional specifications, configuration notes, FAQs, and knowledge base content. • Collaborate with Architects and Engineering to validate feasibility, dependencies, and solution approaches.
🎯 Requirements
• 3+ years of experience in a Business Analyst or Technical BA role within a SaaS, consulting, or enterprise technology environment. • 3+ years of experience supporting technology or platform implementation projects. • Demonstrated ability to independently lead requirements gathering and solution definition. • Proven success crafting clear, scalable product solutions. • Hands-on experience with Salesforce implementations or administration, with a focus on product development or large-scale enterprise implementations. • Advanced knowledge of Flows, Permission Sets, and Data Modeling. • Deep understanding of the Software Development Life Cycle in an Agile environment using Jira and Confluence. • Experience assessing UI for readability and usability. • Strong analytical, documentation, and communication skills.
🏖️ Benefits
• fusionSpan is a dynamic hybrid and remote work environment • Opportunity to develop genuine AI skills
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